MotoShop is now Tekmetric

Advance Auto Parts is thrilled to announce that we are partnering with Tekmetric, the fastest growing shop management provider in the industry. Beginning July 2021, you can leverage the industry-leading features and benefits our shops are asking for.

Schedule time with an expert to learn more about the upgrades and benefits.

RESERVE YOUR TIME

Exclusive Pricing for MotoShop Customers

Receive Tekmetric’s $399/mo shop management package
for $99/mo until September 30, 2022!

PLUS, waived data migration fees ($750 value)

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Unlimited Repair Orders

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Calendars & Appointments

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Client Management

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Inventory & Vendor Management

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Canned Jobs

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Digital Vehicle Inspections (DVI)

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Employee Management

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Labor Guide & Maintenance Schedule

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Videos on DVI

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Fluids, Filters, Specs and Service Bulletins

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Two-Way Texting

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Real-time Reporting & Shop Dashboard

After September 30, 2022, you can choose any of the three tiers offered - $99, $299, or $399 – with no contract. Ever.
Take advantage of free data migration and longer time with the discounted "Scale" package, book your migration appointment now!

Your data moves with you

Your customers, vehicles, and RO history migrates with you so you can take advantage of Tekmetric’s features from day one.

We'll work with you to find a convenient time to move over your shop's data and minimize disruption and downtime so that you don't miss a beat.

Take advantage of FREE Data Migration Today >

FAQ

Have more questions?

What will happen to MotoShop?

MotoShop currently operates solely on Internet Explorer which Microsoft will stop supporting at the end of this year. As a result, we have selected Tekmetric as the successor to MotoShop. Shops will receive a best-in-class shop management system that will elevate both shops and customers experiences.

What needs to be done in order to prepare for the transition?

1. Schedule time with an expert to learn more about the features and benefits of switching to Tekmetric and begin the transition process.

2. Communicate to your team about the upcoming transition and setup your employees so they can login and access our training courses ahead of time and practice.

3. Once you setup your employees, you will finalize your shop settings. The following must be setup at a minimum in order to launch and transition successfully.
- Labor Rates
- At least one part supplier integration
- Advance RO settings

4. If you have time, we also recommend you have the following setup:
- Parts Matrix
- Terms of Services / Disclaimers
- Appointment Settings
- Job Categories
- Inspections

How long will it take me to setup the shop and do training?

We recommend to give yourself and your team about 7-10 business days to get everyone trained and have all shop settings completed. It is really up to you on how much time you want to dedicate in a certain period.

Can I integrate my credit card processor?

The only seamless integration offered is through Tekmerchant or 360 Payments. You can still use Tekmetric with your current Payment Processor, it will just not be integrated.

What types of training does Tekmetric offer?

1. Tekmetric Training Hub Courses
2. Tekmetric Knowledge Base Center
3. Tekmetric Video Library & Youtube
4. Private One-on-One Training
5. For more information, click here.

How do I access Tekmetric Training Courses?

You can access our training courses by logging into Tekmetric and clicking the ? mark icon on the top right corner of the screen. If there is an error message when trying access the courses, please contact our support team at 832-930-9400 Opt 2.

What hardware do you recommend?

Tekmetric is 100% cloud-based and compatible with any device. We recommend using Tekmetric with Google Chrome web browser. We find a lot of users have success with the Samsung Galaxy TabA or the Apple iPad.

For more information on screen size and mobile use, click here.

Where can I get help?

The quickest and most efficient way to contact our support is by clicking the question mark icon on the top right corner of your Tekmetric screen. Here you will be able to submit a ticket or LIVE chat with an agent.

You can also contact us at support@tekmetric.com or 832-930-9400 option 2.

For more information on support hours, click here.