"Biggest thing I love is the transparency and how much better of an experience my stores are able to provide to customers. The software speaks for itself; within the first 6 weeks, I achieved the highest sales numbers ever at not just one but across all of my stores."
Mike Williams
Tuffy Huntersville, Tuffy Rocky Rover, and Tuffy Tryon
"Tekmetric is my 3rd software program in 7 years. This is by far the easiest and best solution I have experienced yet. My team is able to write complex repair orders in minutes compared to half an hour with past systems. The flexibility is tremendous with trekking orders, inventory, reconciliation and the communication with my customers for sharing estimates and invoices has made life so much easier. Since Day 1 my store experienced over 30% in ARO growth because of Tekmetric."
Joel Johnson
Tuffy Ankeny
"My March and April with Tekmetric have been THE highest sales numbers at this location ever. Outside of a system that allows me to be anywhere in the world and still view my shop, I'm always surprised with how helpful and attentive the help desk at Tekmetric really is. Everything about the system just work well and my customers love the transparency. I can text them an inspection with an estimate and walk them through the repairs over the phone with a visual component. This has proven to be a significant boost to the sales process and allowed us to gain further trust with our customers. I would be happy to talk with anyone considering the switch."
Loren Greenspon
Tuffy Chicago
Integrate With Other Repair Shop Systems
There's an incredible amount of insight when you collect details from the other systems you use.
Tekmetric features make it easy to monitor and manage your auto repair business. We know what it takes to run a successful shop and that's why our features focus on improving the interactions between your customers, service writers, and technicians. Leverage your business data and grow profitably.
Minimize Errors, Maximize Efficiencies, and Improve ARO
Check out just a few of our features below
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Repair Orders
Assemble ROs in minutes with integrated labor guides, canned jobs, and customizable parts orders.
Update your customers with text message alerts and images of the work that needs to be done.
Increase your ARO and close ratio with full customer transparency.
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Analytics & Reporting
Gather insights at a glance: GP percent, GP dollars, ARO, car count, close ratio and more.
See how your shop is running in realtime, from any device, anywhere there's internet.
Drill down to focus in on an individual shop, job, customer, or sales cycle.
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Calendars & Appointments
Easily manage the workflow of your technicians.
Interactive calendars make it easy for service writers to manage busy schedules and help more clients.
Robust customer profile pages strengthen the relationship between clients and service writers.
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Inventory Management
Manage your shop inventory and save OEM parts all in one place.
Filter by type, or search by brand, part name, or part number.
Tags let you track inventory on-hand, in-use, ordered, and above or below stock.
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Canned Jobs
Add and manage custom canned jobs for repair or maintenance services all in one location.
Search canned jobs by title.
Create custom canned vendor sublets.
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Digital Vehicle Inspections (DVI)
Built-in DVI saves Tekmetric users from having to use two separate systems for inspections and shop management.
Create custom inspections, configure vehicle findings, and upload photos.
Share inspection findings with clients via print, email, or text.
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Customize Labor & Parts Rates
Configure all of your labor rates, fees, parts markup and taxes in one place.
Adjust whether customers can or can't see labor rates on estimates.
Enter as many labor rates as you need.
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Messaging & Alerts
Send job statuses to customers via SMS or email estimates/invoices with the click of a button.
Receive order status and inventory messages; know when you're running low on parts, or when a part is ready for pick-up, or in another shop.
Connect your technicians and service writers so that they never miss a beat.