Our founder, Sunil, ran a successful shop for a decade, but it was not without its challenges. Many long nights were spent in the shop, and a lot of the issues stemmed from outdated shop management systems. Despite trying all the established systems, they were unreliable and had poor reporting capabilities. It ultimately made it difficult to determine what was going well in the business and what was not.
Sunil became so frustrated by this that in 2015, he began working with a small team to create a better shop management software. The system was designed to address many of the challenges that everyone in the industry faced.
From the early days of Tekmetric, the team has been guided by two core principles:
trust and transparency.
You don't need to be an auto industry veteran to know that customers can be wary when walking into a new shop. It's your job to make them feel comfortable every step of the way. That's why, from day one, Sunil made decisions with trust and transparency in mind for our customers, just like you do with yours.
At Tekmetric, we understand that building trust with customers is essential to the success of any auto repair business. That's why we've built our platform with features that prioritize transparency and communication. Moving forward, we continue to improve our product with the customer at the core of every decision we make.