Digital Vehicle Inspection Software
Boost Trust, Streamline Inspections
Empower your teams to build lasting customer relationships through transparency. Start with digital vehicle inspections to help customers understand recommendations, build trust, and drive faster approvals.
Stay in the Lead with our Mobile App
Keep your shop ahead of the competition by performing quick and detailed inspections from the palm of your hand. With our DVI mobile app, your team is able to perform vehicle inspections, take and markup photos, record videos, and add detailed findings.
- Perform media rich inspections right from any mobile device
- Educate customers on the state of their vehicle with image markups and detailed breakdowns
- Enhance customer communication with instant updates

Customize Inspections
No matter how many services you offer, you can easily customize all digital vehicle inspections to your unique needs. Build an inspection process that’s true to your brand and maintain your reputation in the eyes of your customers.
- Create custom inspections for any type of work
- Map canned jobs to inspection tasks and automatically add to repair orders
- Easily manage information between teams and relay inspection findings to customers quickly
- View past inspections on future visits to track vehicle history and maintain customer trust

Centralize Reporting
Gain a complete, data-driven view of your shop’s performance with Tekmetric’s shop management software. Our advanced reporting tools provide actionable insights, helping you refine your digital vehicle inspection process, improve efficiency, and elevate your service standards.
- Benchmark each technician's DVI performance
- Monitor your DVI workflow to identify inefficiencies and track all related data in a centralized dashboard
- See customer engagement with their inspection reports

Increase ARO and Boost Close Rate
Tekmetric’s digital vehicle inspection software gives your technicians everything they need to perform comprehensive inspections. If a customer declines part of the estimate, the findings are saved in the system so that your service advisor can follow up with the customer.
- Document inspection findings in detail
- Show the customers what needs to be done and get more work approved with visual inspections
- Use DVI findings and declined jobs to create repair plans for customers
Boost Communication With Customers
Turn inspections into opportunities to build trust and educate your customers. Share clear, visual inspection reports—complete with educational animations—to help customers understand the "why" behind every repair. When customers feel informed and confident in their decisions, they’ll keep coming back and recommend your shop to others.
- Provide clear, visual insights into your findings
- Offer honest recommendations based on real-time data
- Enhance customer communication with easy-to-understand reports

Simplify Inspection Workflow
Get work done and maintain your momentum by assigning default inspections, all in a centralized digital vehicle inspection software. Our auto shop management solution gives you the freedom to customize and tailor the vehicle inspection process with efficiency and productivity in mind.
- Manage default inspections in a few clicks
- Minimize the back and forth between technicians and service advisors
- Free up time for your technicians to focus on their core work

Learn More About tekmetric
Digital Vehicle Inspections FAQs
See all of our FAQs
What is a digital vehicle inspection?
- Digital Vehicle Inspections (DVI) enable technicians to take pictures and videos of the customers car so they can visually show what is wrong with the vehicle and build more trust with the customer.
What are the benefits of using a DVI software?
- Shops that use DVIs build more trust and transparency with their customers. Customers can actually see what is wrong with the vehicle and understand the repair before they approve it. It also helps shops sell more work as they can "prove" what is wrong with the vehicle.
Which device do technicians need to perform a DVI?
- Thanks to the Tekmetric Mobile App, technicians can download the app and take pictures and videos from any device. They can also scan VINs and license plates from the app to speed up the check in process.
How long does a digital vehicle inspection take?
- It varies between shops and technicians on how long DVIs will take. If a technician uses the Tekmetric mobile app, they can quickly go through each part of the car they wish to inspect and document and upload any findings for the customer to review.
How is a DVI different from a paper inspection?
- DVIs are essentially digital versions of paper inspections with the added benefit of having pictures and videos attached to the final report. This improves transparency and trsut with customers as they review findings with a service advisor.








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