With Tekmetric’s DVIs, your team is able to send photos and videos of inspection findings to customers so they feel informed every step of the way.
Easily create custom inspections for any type of service your shop provides. Map canned jobs to inspection tasks to efficiently transition from inspections to estimates to repair work.
Reduce the need for the back-and-forth between technicians and service advisors by using DVIs. Save your team time by creating default inspections, so they can use that energy towards getting customers back on the road.
With DVIs, technicians can provide a full report on necessary and upcoming repair work. Declined work is then saved so service advisors can follow up later or create a repair plan.
When customers decline jobs, that data will be stored in the declined jobs report. Service advisors can then easily pull up the report to call those customers to get them back in the shop.
Know how effective each technician's DVI's are and create a shop standard based on your shops real data. Easily see gain all the insights you need on your DVI process all in one place.