Join Tekmetric

Innovation is at the heart of everything we do at Tekmetric. We love to build, whether that means building our people, our processes, our technology, or relationships across the auto repair industry.

If you’re the kind of person who finds joy in working with others to invent something new and push the boundaries of what’s possible, there’s a space for you on our team.

Come build with us!

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Tekmetric team group photo

Our Values: The “TEK” in Tekmetric

When it comes to building a better team, a better shop management system, and a better world,  we believe that Transparency, Empathy, and Kindness should be top priorities. At Tekmetric, we extend these values to everyone we work for and everyone we work with, including you.

Transparency

What we say is what we mean. We’re open, we’re honest, and we stay true to our word.

Empathy

We consider how people feel and what they might be going through, and then respond in a way that shows them that we care about their feelings and their needs.

Kindness

We want people to feel good. We believe in the Golden Rule: treat others how you want to be treated. Compassion brings us closer together and shows that we are dedicated to each other’s happiness and success.

Our Ideals:
How We Fuel Excellence

When we work as a team, we continuously ask ourselves, “Do our behaviors live up to the ideals we’ve set forth to help auto repair shops be as successful as they can be?” Our ideals are to be Focused, Reliable, Authentic, and Compassionate.

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Focused

When we are in agreement on a direction, we stay the course.

Reliable

Once an expectation is communicated, we show up, follow through, and exceed expectations.

Authentic

We value feedback. We communicate with each other about both our successes and our failures.

Compassionate

When we are in agreement on a direction, we stay the course.

Our Benefits: At Tekmetric, Everyone Wins

We value the health, happiness, and wellbeing of each and every Tekmetric employee. We’re proud that everyone on our team enjoys working with Tekmetric and living their lives to the fullest.

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You Matter

We value what makes each and every employee a unique member of our team. Everyone brings something special to the table, and we believe everybody’s voice matters. Your talents and strengths are invaluable to what we build at Tekmetric, which is why we offer competitive pay and a positive, supportive environment.

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Retire Comfortably

Tekmetric matches your 401(k) contribution 100%, up to 6%, and you are 100% vested on Day 1.

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Take Time Off

In addition to generous PTO, we offer all full-time employees several floating holidays so you can take time away to recharge, celebrate,  and spend time with the people you love.

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Work Flexibly

Tekmetric offers many remote and hybrid working options, including work-from-home.

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Take Care Of Your Health

We offer several health plans for employees, and cover 100% of your medical, vision and dental premiums. We also cover 50% of medical premiums for an employees’ spouse, children, and family. Finally, Tekmetric covers 100% of Disability, Life, and AD&D premiums for all of our full-time employees.

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Be There for Your Family

We offer exceptional leave programs for all of life’s moments: maternity, paternity and parental bonding, adoption assistance, as well as medical leave to care for yourself or loved ones.

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Move & Be Mindful

We offer employees stipends for health and mindfulness memberships, subscriptions, training, technology, and classes.

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Learn & Aspire

All employees have the opportunity to grow and evolve with Tekmetric, whether that’s through promotions or taking on new challenges.

We offer financial education assistance for undergraduate and graduate courses as well as approved continuing education expenses.

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Weekly Breakfasts

Food brings us together. Every week, we host a breakfast featuring delicious meals cooked by our team members! (Sometimes, we just buy donuts).

Open positions

Come build with us!

Finance

Accounting Operations Manager

We are seeking to add a high-caliber member to our Finance & Accounting team. The Accounting Operations Manager is a foundational role in our accounting team as this role will oversee the daily operations of the accounting department. Taking ownership of close processes, establishing and enforcing the best accounting practices, and maintaining meticulous records will be the main contributions to success. The Accounting Operations Manager will be highly visible to both internal and external customers as a resource for payroll, billing, and company expense management support. This role will report to the Corporate Controller and will be based in Houston, Texas.

Houston, TX
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Marketing Coordinator

As we continue to build our marketing team, we’re looking for a creative marketer to help increase awareness and grow pipeline. The ideal candidate will have proven experience building and scaling marketing campaigns and programs, making data driven decisions and ensuring measurement and attribution across all channels.

Remote
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Marketing

Business Development Marketing Coordinator

We are growing our marketing team! The Business Development Marketing Coordinator is unique as they’ll be wholly focused on supporting our Business Development team to increase the impact of our channel marketing and in- person events

Remote
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Sales

Inside Sales Representative

The Inside Sale Representative is responsible for the intake and maintenance of inbound leads via phone, email, and online chat to schedule appointments for the Account Executive team. During these interactions you gather and share relevant, high-level information that sets Tekmetric up for success.

Remote
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Product and QA

Product Designer

Tekmetric is a resource planning and management system designed for business-oriented owners in the automotive repair industry. With Tekmetric, these business owners can expect to improve overall productivity and profitability through an all-encompassing intuitive software solution. Whether your goal is to manage parts inventory, quickly deliver a repair estimate, or send progress reports to your customer's smartphone, Tekmetric provides the engine and fuel to keep your shop running smoothly and efficiently, while offering a seamless migration from your current software to ours. You will be responsible for: Build end-to-end user experiences Aide in discovery phases and helping define product requirements Create designs, prototypes and artifacts to facilitate user testing and apply learnings to designs Collaborate with product management, engineering and business partners to build and iterate on customer facing products Work with other product designers and front-end engineering team to manage a design system used within the consumer product ecosystem Collaborate with engineering to ensure visual quality and finesse of the product and user experience Regularly solicit feedback from your peers, including other product designers, product managers and teammates in your product team Champion cohesion and consistency in UX design that unites a growing family of products/features Be a strategic leader with a vision in how to implement experiences that represent the most customer-centric intersection between design, business and technology.

Remote
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Customer Success

Customer Onboarding Specialist

What you'll do: Ownership over customer relationship to increase retention during the onboarding and hypercare phases. Customer base will be independent auto repair shop owners who own 1-2 locations. Primary point of contact to deliver a standardized sequence of onboarding activities for new customers that sign up (1:1 Intro calls, schedule trainings, technical set-ups, Q&A sessions) that will guide customers to encourage successful adoption. Liaison with data migration team and 3rd parties to schedule data migration and resolve technical migration questions/issues. Aid in data extractions for customers and in a set rotation for late shifts with other onboarding team members. Use strong project management skills to ensure completion of product configuration for a timely launch day. Analyze and monitor health of onboarding customers through our hypercare follow-up process. Maintain‌ ‌product‌ ‌knowledge,‌ ‌industry‌ ‌knowledge,‌ ‌and‌ ‌has‌ ‌a‌ ‌strong‌ ‌soft‌ ‌skills‌ ‌set used to educate users on the best way to unlock value for their organization. Maintain‌ ‌customer‌ ‌records‌ ‌by‌ ‌updating‌ ‌customer‌ ‌tickets,‌ ‌account‌ ‌information,‌ ‌etc. Meet‌ ‌or‌ ‌exceed‌ ‌established‌ ‌performance‌ ‌requirements‌. Cross-train and assist other team members as necessary.

Remote
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Business Development

Partner Manager

We are looking for strategic thinking candidates who can recognize opportunities and turn them into high-value partnerships. Our Partner Managers will work with some of the most established players in the automotive industry to form and strengthen partner relationships with Tekmetric. Success in this role requires a creative selling mentality, as significant time will be spent working with partner leaders to devise and execute new ways to work with our partners to generate new revenue opportunities. Your Responsibilities: Directly manage and nurture an established partnership to enable our partners’ success, increase theirs - and their customers’ - adoption of Tekmetric, strengthen our relationship, and execute on our overall sales strategy Evaluate the strategic and economic impact of potential opportunities with the partners and prioritize your efforts based on impact Run point on all aspects of deal execution, from deal structuring to negotiating and legal contracting Collaborate internally with key stakeholders including marketing, sales, product, and more Build and maintain key relationships with C-level executives, while orchestrating the right executive touch points as well Contribute to shaping our platform partnership strategy and building repeatable processes and scaled engagement models This is an exciting and rewarding role for a strategic sales mind looking to help Tekmetric expand our reach further into the industry we love.

Remote
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Marketing

Product Marketing Manager

The Product Marketing Manager position is a highly visible, strategic role that spans across the Tekmetric product portfolio. In this role you will be responsible for helping drive acquisition, engagement, and retention of our fastest growing, priority customer segments. As part of a team effort, you will: Contribute to creating messaging that reflects the unique value of our products and services. Collaborate with product & GTM teams to develop product positioning and messaging that resonates with our segments and personas. Translate customer value propositions into impactful content for developing case studies, videos, collateral, whitepapers, sales enablement resources, and more. Become a trusted partner and strategic adviser to our product and sales teams, infusing customer and market insights that influence the product roadmap and go-to-market decisions. Develop concrete insights that you’ll translate into compelling narratives and value propositions that influence across the customer journey. Act as the primary leader with vision for the initiatives you support and create internal content to educate. team members on product nuances, benefits, and how it fits into the broader strategic narrative of Tekmetric. Managing go-to-market launches, delivering high-quality messaging and screenshots that communicate the value of new or enhanced functionality. Launch insights-driven marketing programs that drive key business metrics, customer behavior, and product objectives.

Remote
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