Support

Our team of certified customer support professionals is easy to reach.

Got a Question?

Get the help you need, when you need it.
Support

onboarding

Get Your Team Up to Speed, Fast

Learning how to use a new shop management system can be overwhelming. That's why our onboarding process is much more than just a setup wizard or a series of emails. The Tekmetric onboarding team works directly with you and your team to help your shop reach its fullest potential.

We will get you ready to launch within your shop within 2 weeks. Our onboarding team stays by your side during the first 30 days to ensure you and your team are successful.

group onboarding
"We switched and thought there would be a huge learning curve but it just flows easily and we haven't had any issues with the transition, all customer information moved over seamlessly."
James Automotive
Mockup
Software Training
Short on demand courses perfect for new users.
Available In App
Mockup
Knowledge Base
Gain best practices & go deeper into Tekmetric
Mockup
Video Library
How to video clips, product releases & more.
Mockup
Weekly Webinar
Complimentary live training with an expert.

Bring Your Data With You

No need to worry about your customer database and shop data being trapped in your old, outdated shop management system. We know that the longer it takes to move that data over properly, the longer your shop could be idling, unable to fully leverage your new shop management system. So we've designed a migration process that minimizes downtime and gets you ready to take full advantage of Tekmetric’s features as soon as possible. Our data migration plans have been strategically designed to ensure your data is moved over to Tekmetric by the time you start using it.

we've done it before

We've helped thousands of auto shops make the switch. Hear what just a few think.

Just do it. Turn you current system OFF and turn this on. Start. Handle a week of bumps and setup, and don't look back! I can hands down say the switch was the smoothest and most profitable single change we've made in our entire existence!

- Scott E.
Shop Owner

Your switch to Tekmetric is an investment in your business knowing that you're supported by a wonderful, helpful, and knowledgeable organization.

- Phil W.
Shop Owner

Customer SUccess Stats
95%
customer Satisfaction
our customers feel supported and listened to
7,000+
AUTO REPAIR SHOPS
trust Tekmetric to deliver
exceptional service
2,000+
data migrations
your customer database and shop data available from day one
let's talk.
get started
book a demo