What's the best way to connect my shop to Tekmetric?
Because Tekmetric requires an internet connection, we recommend that your shop(s) have a secure Wi-Fi network. You can also use devices connected to a cellular network, or tether devices to your phone.
How many users or devices can I use with Tekmetric?
Unlimited. Seriously. All of your mechanics, technicians, service writers, and managers can have access to the Tekmetric platform, and you, the shop owner, can regulate who has access and who does not.
How often do you update Tekmetric?
Because we are always looking for minor and major ways to improve Tekmetric, we typically update Tekmetric at least once a month. Updates may include new integrations, features, tracking metrics, shortcuts, or design changes that make Tekmetric easier to use.
do you charge by the user?
We price Tekmetric subscriptions by shops, not users. When you're ready to open a new shop, all you need to do is purchase another subscription and your new shop will be ready to run on Tekmetric. Tracking tools and integrated marketing services will also make it easy to explore new ways to improve your sales ad operations process, gain new customers, and build customer loyalty.
What happens if my internet goes down?
If your internet goes out, you can tether to a cellular device. Tekmetric is designed to be light. It operates fast, even on connection speeds of less than 1mb per second - meaning that it's mobile-friendly from a cellular connection. You can even connect to dial-up and run Tekmetric without seeing a slow down in operation speed.
Can I transfer my data from my current system into Tekmetric?
Tekmetric can migrate data from over 150+ Shop Management Systems. The data included in the migration varies from system to system. You can find more details about what data comes over from your system by contacting us. Learn more about Data Migration.