Tekmetric Reviews

Tekmetric has been a huge upgrade for Titan Auto & Tire and is lightyears ahead of other shop management software. The quick multi- shop accessability, reporting, canned jobs, and discounts save me a huge amount of time. Our managers can quicky scan other shops appiontments and inventory. The reporting allows one to drill down as deep as desired. The data migration was clean, quick, well communicated, and performed over the weekend. The integrations are seamless. The Tekmetric staff accepts suggestions and constantly improves the program. Our technicians can easily clock into multiple jobs and we can determine efficiency and productivity by tech or shop. Tekmetric is used daily at every level of our business.

It is very easy to use. I love that users can get on the feature board and submit suggestions/requests. Our customers love the estimate text option and I love that they have to sign to authorize. Customer support is very responsive.

We’ve been using Tekmetric for a while now, and it has completely transformed how we run our shop. The integrations are top-notch and have made our workflow so much smoother. The AllData labor times integration is a huge time-saver, allowing us to pull up accurate labor times quickly and easily. The Text-to-Pay feature is another fantastic tool—our customers love the convenience of paying directly through a text message. It’s streamlined the payment process and reduced delays. The ability to offer financing directly through text messages has been a game-changer for our customers, making it easier for them to afford necessary repairs without the hassle of applying separately. Plus, the transparent estimates that Tekmetric provides are fully customizable, helping us build trust with our clients by clearly laying out costs in a way that’s easy to understand. Finally, the job board has made managing our workflow incredibly efficient. We can easily track the status of each job, assign tasks, and ensure that nothing slips through the cracks. Overall, Tekmetric has equipped us with the tools we need to operate more effectively and keep our customers happy. Highly recommend it to any shop looking to up their game!

The number one thing I love about Tekmetric is the VIN decoder and labor guide all in one system, this combined with PartsTech ordering makes this system an AMAZING all-in-one tool for the shop.