What is a digital vehicle inspection?

Digital Vehicle Inspections (DVI) enable technicians to take pictures and videos of the customers car so they can visually show what is wrong with the vehicle and build more trust with the customer.

What are the benefits of using a DVI software?

Shops that use DVIs build more trust and transparency with their customers. Customers can actually see what is wrong with the vehicle and understand the repair before they approve it. It also helps shops sell more work as they can prove what is wrong with the vehicle.

Which device do I need to perform a DVI?

Thanks to the Tekmetric Mobile App, technicians can download the app and take pictures and videos from any device. They can also scan VINs and license plates from the app to speed up the check in process.

How long does a digital vehicle inspection take?

It varies between shops and technicians on how long DVIs will take. If a technician uses the Tekmetric mobile app, they can quickly go through each part of the car they wish to inspect and document and upload any findings for the customer to review.

How is a DVI different from a paper inspection?

DVIs are digital versions of paper inspections with the added benefit of having pictures and videos attached to the final report. This improves transparency and trust with customers as they review findings with a service advisor.

Digital Vehicle Inspection Software

Boost Trust, Streamline Inspections

Empower your shop to build lasting customer relationships through transparency. Digital vehicle inspections help customers understand recommendations, build trust, and drive faster approvals.

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Stay in the Lead with our DVI Mobile App

Keep your shop ahead of the competition by performing quick and detailed inspections from your smartphone. With our mobile app, your automotive shop is able to perform vehicle inspections, take and markup photos, record videos, and add detailed findings without leaving their mobile device.

Perform car inspections from any mobile device
Educate customers on the state of their vehicle with image markups, videos, and detailed breakdowns
Enhance customer communication with instant updates

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Custom Vehicle Inspection Workflows

No matter how many services you offer, you can easily customize all digital vehicle inspections to your unique needs. Build an inspection process that’s true to your brand and maintain your reputation in the eyes of your customers.

Create custom multi-point inspections for any type of work
Map canned jobs to inspection tasks and automatically add to repair orders
Easily manage information between teams and relay inspection findings to customers quickly
View past inspections to track vehicle history and maintain customer trust

Centralize Reporting

Gain a complete, data-driven view of your shop’s performance with Tekmetric’s shop management software. Our advanced reporting tools provide actionable insights, helping you refine your digital vehicle inspection process, improve efficiency, and elevate your service standards.

Benchmark each technician's digital vehicle inspection performance
Monitor your DVI workflow to identify inefficiencies and track all related data in a centralized dashboard
See customer engagement with their inspection reports

Increase ARO and Boost Close Rate

Tekmetric’s digital vehicle inspection software gives your technicians everything they need to perform comprehensive car inspections. If a customer declines part of the estimate, the findings are saved in the system so that your service advisor can follow up with the customer.

Document inspection findings in detail
Show the customers what needs to be done and get more work approved with pictures and videos
Use DVI findings and declined jobs to create repair plans for customers

Boost Communication With Customers

Turn vehicle inspections into opportunities to build trust and educate your customers. Share clear, visual inspection reports—complete with educational animations—to help customers understand the "why" behind every car repair. When customers feel informed and confident in their decisions, they’ll keep coming back and recommend your shop to others.

Provide clear, visual insights to your customers
Offer honest recommendations based on real-time data
Enhance customer communication with easy-to-understand reports

Simplify Inspection Workflow

Get work done and maintain your momentum by assigning default inspections, all in a centralized digital vehicle inspection software. Our shop management solution gives you the freedom to customize and tailor the vehicle inspection process with efficiency and productivity in mind.

Manage default inspections in a few clicks
Minimize the back and forth between technicians and service advisors
Free up time for your technicians to focus on their core work

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Digital Vehicle Inspection FAQs

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Digital Vehicle Inspection Software