Sunil Patel, Co-Founder of Tekmetric lays out some leadership principles for shop owners looking to improve their business. Recently recognized as Most Admired CEO of 2020 by Houston Business Journal, Sunil shares his personal tips to success.
Hello Shop Owners, Sunil Patel, Co-Founder of Tekmetric here.
I’m writing this blog because I believe it’s both an honor and a duty to be a leader in business.
Recently, I was awarded by Houston Business Journal as a Most Admired CEO of 2020, and this got me thinking about the leadership principles that have helped me along the way and made Tekmetric what it is today.
Not only do I lead a team of great talent, but I also speak with and have the pleasure of doing business with many strong leaders, whether it be shop owners, other entrepreneurs, or even other leaders within the company.
The fact of the matter is that I wouldn’t have been able to build a robust shop management software without my team. Watching them succeed and set each other up for success is hands down the most rewarding part of my job.
It’s a privilege to work with talented and innovative individuals that make me proud each and every day.
Playing a part in helping them grow and flourish makes me feel like I have served a purpose larger than simply building a product or making money.
Inspired by the HBJ honor, I took the time to sit down and outline a few of the leadership principles that I have always relied on.
They focus on listening, learning, and recognizing everyone as an individual. I hope they help you and your team grow as people and as a unit.
1. Listen to Your Team
Good leadership relies on a strong feedback process.
Listen to your team, whether it’s an idea or how they’re feeling so that they know you care not only about their contributions but also about them as people.
Once a week, I sit down with the leaders of different departments and simply listen to how things are going. What are the current challenges they’re facing? What are some successes they’re proud of?
What do they feel they could use more support with? Giving them the room to voice their concerns, their desires, and their victories provide them with a model for being the best leader they can for the people they lead.
Even when we’re hiring new team members, we like to get input from our current team to make sure we’re considering all voices in the process.
No idea is a bad idea. Even the ideas that you never end up using still have value because they can spark other ideas, show your team a new perspective, or simply show the person who voiced them that they were included as part of the team or project.