Considered the “gold standard” in security compliance, this certification is awarded in accordance with the American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations, also known as SSAE 18.
As one of the first auto repair shop management systems to achieve SOC 2 compliance, Tekmetric is well-positioned to continue safeguarding sensitive information for both auto repair shops and their valued customers.
Understanding SOC 2 Compliance for Auto Repair Shops Partnering with Tekmetric
This achievement represents Tekmetric’s commitment to the highest standards of data security and customer trust. Auto repair shops partnering with Tekmetric can remain assured of:
1. Fortified Data Protection
Tekmetric has implemented robust measures to ensure the highest level of security for its partner shops and their customers, including customer data, service records and other crucial information.
2. Customer Confidence
Shops can assure customers that their sensitive information is protected by top-tier security practices.
3. Industry-leading Standards
SOC 2 compliance indicates that Tekmetric exceeds industry standards, setting a precedent for excellence in the auto repair industry.
Our Dedication to Security and Transparency
"Tekmetric’s achievement of SOC 2 compliance is a significant leap forward in our commitment to securing not just data but the trust of our valued auto repair partners and their customers,” said Sunil Patel, CEO of Tekmetric.
“This certification is a testament to the meticulous steps we've taken to fortify our system, ensuring the information entrusted to us remains in the safest hands possible. Our customers can continue to operate with the confidence that their data – and by extension their customers' data – is shielded by the most advanced security protocols available."
Tekmetric’s SOC 2 compliance was determined in an audit led by Prescient Assurance, a leader in security and compliance attestation for B2B, SAAS companies worldwide.
Prescient Assurance is a registered public accounting in the US and Canada and provides risk management and assurance services which includes but is not limited to SOC 2, PCI, ISO, NIST, GDPR, CCPA, HIPAA, and CSA STAR.
Learn more about Tekmetric's security stands here.
FAQ
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The Tekmetric Mobile App now does more than fast digital vehicle inspections.
The newest update introduces Mobile Check-In, giving you or your service advisors the ability to greet customers in the parking lot, scan a VIN or license plate, and instantly start or pull up a repair order, all from a phone. It’s a faster, easier way to begin every job and keep things moving.
Speed Starts at the Curb
Check-in is one of the most visible — and often most frustrating — parts of a shop’s day. Whether it’s a walk-in with a flat tire or a scheduled customer with missing info, time is lost bouncing between the lot and the desk, retyping data, and waiting to begin.
Mobile Check-In simplifies all of that. Now, you can confirm arrivals, start new ROs, and begin helping customers the second they pull into the lot — without delays or extra steps.
A Mobile App That Does More Than You Might Think
The Tekmetric Mobile App isn’t just a tool for inspections — and it’s not just for technicians.
Technicians can use the app to:
Find their assigned repair orders
Complete DVIs with photos, videos, and markups
Track time and stay on top of work in progress
Service advisors can use it to:
Greet customers in the parking lot
Scan VINs or plates
Start repair orders right from their phone
All without logging into a desktop.
A Real Mobile App — Not Just a Website Shrunk Down
Tekmetric Mobile is a fully native app, designed from the ground up for iOS and Android. It’s fast, reliable, and optimized for real-world use in the shop — whether you’re in the bay or out in the lot.
While it doesn’t include every desktop feature, it makes the most important ones faster and easier when you’re on the go — like:
Starting repair orders
Performing inspections
Reducing back-and-forth between workstations and customers
And this is just the beginning. Future updates will continue to bring more mobile workflows into the palm of your hand.
Entrepreneurs play a vital role in transforming our lives by disrupting markets and revolutionizing industries. We are thrilled that Sunil Patel, Founder & CEO of Tekmetric is to be recognized as a finalist for the Entrepreneur Of The Year®. 2025 Gulf South program. As the world's most prestigious business award for entrepreneurs, now in its 40th year, Entrepreneur Of The Year is at the forefront of identifying game-changing business leaders. The program has honored the inspirational leadership of such entrepreneurs as Howard Schultz of Starbucks Corporation, Eric Yuan of Zoom, Jodi Berg of Vitamix and Kendra Scott of Kendra Scott LLC.
We're honored to have Sunil recognized among so many other ambitious business leaders in the Gulf South. Learn more about the Entrepreneur Of The Year Gulf South program and follow us along on our journey to the regional awards celebration! Link to full article
Learn more about the story of Tekmetric and Sunil Patel in our latest documentary.
Tekmetric Community
Sunil Patel Earns Finalist in Entrepreneur Of The Year
We're happy to announce that our commitment to innovation and customer satisfaction has been recognized! For Spring 2025, G2 has awarded Tekmetric with a range of badges, including Momentum Leader, Best Results, Best Usability, Most Implementable, and Grid Leader.
These awards reflect our customers' experiences and trust in Tekmetric, highlighting their role in our success.
What These Badges Mean
Momentum Leader: We're leading the pack, constantly evolving to meet the ever-changing needs of the automotive industry.
Best Results & Best Usability: Tekmetric is designed to be intuitive and user-friendly, helping you achieve the results you want.
Most Implementable: Change can be scary – That's why we've made it easy to get started and integrate with Tekmetric so you can hit the ground running.
Grid Leader: This badge showcases how our customers describe Tekmetric as the go-to solution for auto shop management.
Thank You to Our Customers
We couldn't have done it without our customers! Your feedback and support drive us to continually improve and deliver the best possible shop management experience. We're excited to continue this journey with you and can't wait to see what we accomplish together in the future. We'll continue to innovate, listen to your feedback, and provide the tools you need to run your shop.