Tekmetric Vs. Mitchell 1
Tekmetric: #1 Mitchell Replacement
Stuck in old software? You're not alone.
Discover Tekmetric, the only cloud-based auto repair shop software built by a former shop owner. Offering every feature you need to run your shop and boost revenue, the decision to switch is easy.
Why Shop owners Choose tekmetric
Tekmetric is trusted by over 13,000 shops and consistently outranks Mitchell in verified G2 reviews. Mitchell 1 shops are moving to Tekmetric because they want the freedom of a cloud-based software with no long-term contracts.
- No Long-Term Contracts
- 70 + Integrations
- Cloud-Based
- All-In-One Solution
why are shops switching from Mitchell 1 to Tekmetric?
Cloud-Based Access
Access your shop's real-time data anytime, anywhere, from any device.

Real-Time Dashboard & Advanced Analytics
Deep dive into ARO, car count, conversion rates, and technician performance, all updated in real time.

Digital Vehicle Inspections
Comprehensive DVIs with photo and video capture. Build more customer trust and approval rates with visual transparency.

Reliable Customer Support
Tekmetric offers reliable US-based support that is ready to assist you and help your shop succeed.

Unified Multi-Shop Management
Standardize your workflows, inventory, and reporting accross multiple locations with Tekmetric.

70+ Integrations
Connect with QuickBooks and all of your favorite tools for a seamless workflow.

SHOPS SWITCHING TO TEKMETRIC SEE REAL RESULTS
Is tekmetric right for your shop?
Tekmetric is ideal if you:
- Want a software that still makes updates and listens to customer feedback
- Want to generate more revenue from your single shop business
- Are data-driven and want deep insights into every aspect of your business
- Need modern integrations
- Manage multiple locations and need consolidated reporting
- Value long-term ROI over quick setup
mitchell may fit if you:
- Don't plan to use digital vehicle inspections
- Prefer server-based software
- Prefer established, legacy software
Comparison Data
Source: G2 Data - q1 2026
EASE OF USE
9.4
/
9.0
Tekmetric
Other Solutions
Overall Impression
9.4
/
9.0
Tekmetric
Other Solutions
QUALITY OF SUPPORT
9.4
/
9.0
Tekmetric
Other Solutions
lIKELIHOOD TO RECOMMEND (NPS)
9.4
/
9.0
Tekmetric
Other Solutions
eASE OF DOING BUSINESS WITH
9.4
/
9.0
Tekmetric
Other Solutions
eASE OF setup
9.4
/
9.0
Tekmetric
Other Solutions
Overall Impression
Whether its onboarding, new feature requests, or ongoing support, we pride ourselves in thinking customer first.
Tekmetric
97%
Mitchell 1
75%
Autoleap
96%
ALLDATA
85%
EASE OF USE
Everything inside Tekmetric is designed to be intuitive and reduce pain points. No more disconnected workflows.
Tekmetric
94%
Mitchell 1
82%
Autoleap
92%
Alldata
83%
Quality of Support
Tired of slow support or not being able to talk to a human? Tekmetric offers US-based support via email, phone, and chat.
Tekmetric
95%
Mitchell 1
76%
Autoleap
98%
Alldata
75%
EASE OF Doing Business With
Built by a former shop owner, Tekmetric is your trusted business partner, not another Silicon Valley company.
Tekmetric
98%
Mitchell 1
93%
Autoleap
97%
Alldata
69%
Likelihood To Recommend
We encourage you to check out our customer reviews and testimonials as part of your research process.
Tekmetric
97%
Mitchell 1
75%
Autoleap
96%
Alldata
85%
Ease of Setup
The first 30 days are the most critical to helping you be successful with Tekmetric. Our US-based team is ready to support you throughout onboarding.
Tekmetric
94%
Mitchell 1
92%
Autoleap
92%
Alldata
75%
Ease of Setup

9.4

9.0

9.0
9.0

9.0
Switching from Mitchell 1 is easier than you think
- Dedicated migration specialist walks you through every step
- Data transfer included: Customers, vehicles, service history, inventory
- Training & onboarding for your entire team
- Monthly or annual pricing options
- Live support during and after migration
Common Questions: answered
What support is provided?
- Tekmetric offers live US-based support, training, and resources at no extra cost.
Is Tekmetric hard to learn?
- Tekmetric has an easy learning curve with an intuitive interface and workflow. Built by a former shop owner, Tekmetric is designed to solve problems shops face every day.
"I'm worried about switching from Mitchell 1"
- Our migration team handles all the data transfer and onboarding, so you can focus on running your shop. No long-term contract and full migration support included.
How many users or devices can I connect to Tekmetric?
- As many as you want! Seriously. All your mechanics, technicians, service writers, and managers can access the platform. As the shop owner, you can regulate access permissions.
Does Tekmetric charge based on the number of users?
- No, Tekmetric subscriptions are priced per shop, not per user. Adding a new shop simply requires purchasing an additional subscription.
What do actual customers have to say about Tekmetric?
- Instead of pushy sales tactics, we encourage shops considering Tekmetric to look at our customer reviews on G2.
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