How does Tekmetric help manage customer follow-ups for recommended services?

With Tekmetric, you can send out recommended service emails and texts all from within the Tekmetric platform. You can also remind customers of declined jobs and ask for reviews to boost your Google ratings.

Can Tekmetric generate maintenance reminder emails for customers?

Yes! You can remind customers of maintenance services like oil changes, tire rotations, and more.

Can I schedule automated appointment reminders in Tekmetric?

Yes! Tekmetric offers scheduled automated appointment reminders via email or text.

How does Tekmetric help shops stay in touch with customers after service?

With Tekmetric, shops can stay in touch with customers after service with service reminders, review requests, and declined job reminders. Shops can also send out seasonal promotional messages and campaigns all within Tekmetric.

Can I use Tekmetric to send targeted service promotions?

Yes! With Tekmetric, you can send targeted service promotions to your selected customers.

AUTOMATED Customer REMINDERS

REDUCE NO-SHOWS,
MORE RETURN VISITS

Tekmetric Marketing takes the hassle out of customer follow-up. From appointment confirmations to post-service check-ins, every message is automated, personalized, and sent from the same platform you already use to run your shop.

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Video Overview

APPOINTMENT CONFIRMATIONS

No more second-guessing. Customers receive an instant confirmation as soon as their appointment is booked – whether online, by phone, or in person.

Confirm appointments automatically via text, email or both
Reduce manual outreach
Build trust with professional, branded messages
Sent directly from Tekmetric. No extra app required

PRE-VISIT REMINDERS

Make sure every appointment shows up on time. Customize how far in advance reminders go out and let Tekmetric handle the rest.

Send reminders by text, email, or both
Fully configurable timing to match your booking flow
Fewer no-shows, more billable hours
Easy one-time set up in Tekmetric for on/off control

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POST-VISIT FOLLOW UPS

Keep the relationship going long after the repair order is closed. Automated follow-ups drive reviews and bring customers back for their next service.

“How’s it running?” follow-ups keep customers engaged
Service reminders for declined jobs + upcoming maintenance
Review requests to boost Google ratings
Private feedback requests to catch issues early and action on customer input

Deep dive into Tekmetric Marketing features

Automated Reminders FAQs

See all of our FAQs

AUTOMATED Customer REMINDERS