Tekmetric Reviews
Built by Industry Innovators, Fueled by Happy Customers
“Powerful tool for the modern shop. The amount of information that is available to the front desk, the service advisor, and the technician at a glance is very impressive and the functionality of it together is great.”
Moises M, Guest Service Representative
Based on 300+ tekmetric reviews
Award-Winning Shop management Software
Discover why so many independent shop owners trust Tekmetric to be the game changer for their business. Tekmetric is the #1 ranked Shop Management System thanks to endless cutting-edge features, 70+ integrations, and a world-class customer support team.
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May 21, 2025
Tekmetric excels at empowering shops to be able to work at their full capacity & efficiency. Being a service advisor, this is very important to me because hurdles lead to stopgaps, which ultimately lead to missed marks on our end for services provided. Both the lightning-fast speed of operations on the Tekmetric platform as well as it's very intuitive and simple to use UI contribute heavily to the efficiency of this shop management system - but really it's the perfectly curated design of this software that makes my life a lot easier.
You can tell Tekmetric was designed by a shopowner. From creating the repair order, to filling the customer's information, to then pricing out parts and pulling those parts from the inventory management system, to then finalizing the repair order and collecting payment - the entire process is seamless and intuitive. All order of operations from getting a customer in the shop to handing them the keys work in conjunction with each other; there aren't any roundabout methods needed to access information you need with Tekmetric. Other shop management platforms that are server based typically presented a lot of these cumbersome hurdles that I am detailing - but this is avoided with Tekmetric's use of a web based system. It's great being able to access my shop remotely anytime and anywhere, as well as communicate with my customers with ease at any hour. With Tekmetric, I can confidently say that both our shop's and customer's expectations have been regularly met and problems from the shop management side of things have really been diminished to almost none.
Kevin Perez
Shop Type:
N / A