Transparency within the auto repair invoice process goes a long way. Most customer will feel uncertain about approving expensive repairs if they don't truly understand the need for them. That's why it's up to your shop to foster a trusting relationship by clearly showing customers the issue, and the need for a repair.
The right invoicing system will improve your shop’s workflow, save your team time, enhance your customers’ experience, and provide you with peace of mind.
Here’s how Tekmetric’s Cloud-Based Shop Management System provides seamless shop management that leads to frictionless payment processing:
A service advisor can create a repair order and dispatch it to a technician to run a digital vehicles inspection (DVI).
The technician conducts the inspection.
The service advisor sends the customer a DVI report, which will outline all the findings.
The customer can approve or decline individual line items on the repair order directly from their smartphone.
Once the customer finishes scrolling through the estimate, designating the jobs they approve and decline, your shop has the go-ahead to begin the repair(s).
Once repairs are complete, there’s a digital record of exactly what the customer approved. That way, when it’s time to pay, there are no surprises.
Once the customer pays with their preferred method, they can look back over the receipt—from their computer or smartphone—and feel confident that your shop did exactly what you said you’d do.
After a job is completed and payment is received, all the details from the invoice and repair order become part of your reports and customer history in Tekmetric.
Tekmetric’s cloud-based automotive invoice software has designed the entire process to reduce bottlenecks, build trust, and ensure that customers know exactly what to expect.
By moving smoothly from one step to the next, your team will be able to boost their efficiency, manage their workflow, and spend the extra time building rapport with customers and getting their cars back to good working order.
How Tekmetric’s Built-In Mechanic Shop Invoice Software Saves Your Team Time
With Tekmetric’s automotive invoice software, your team can easily pull up an invoice straight from the repair order.
When a job is approved, it moves from estimate to work-in-progress. When a payment is collected, all the information is stored into the appropriate real-time reports. So as soon as a customer pays, it’s added to Tekmetric’s End-Of-Day Report, and is reflected on your final Car Count and ARO.
Tekmetric’s ability to automatically track payments and repair activity will ensure that your records are always accurate, organized, and up-to-date. And the estimate tools and markup matrices will feed directly into your shop’s invoices.
You can adjust parts and labor markups in your shop settings and create multiple parts markups. If you check “auto-apply,” any markup adjustments created in your shop settings will automatically be applied to your shop’s estimates and invoices, saving your service advisors time.
And if a service advisor needs to make any adjustments for specific customers or situations, they can always toggle the auto applied markups “off” for individual line items.
Another perk to Tekmetric’s built-in automotive invoice software is that you don’t have to punch a bunch of buttons to implement discounts. If your shop wants to apply a discount to a customer’s invoice, all your service advisor will need to do is select “Apply Discount.”
If the discount was already created in the system, they just have to select it from the list. If not, they can create a discount directly from the pop up window, and the changes will automatically reflect in the invoice.
Go Beyond the Status Quo For Your Team and Your Customers
Investing in a cloud-based shop management system with built-in invoicing features will help you reach your shop’s goals. When your team can efficiently build reliable invoices, everyone benefits from the timesaving advantages.
If you want to provide your customers a consistently smooth invoice process—better yet, a smooth RO process from start to finish—now’s your time to switch out traditional methods for modern day solutions.
Features like Tekmerchant can revolutionize the way you do business.
Invest in Frictionless Invoicing to Enhance Experiences In Your Shop
Whether or not customers choose to return to your shop relies heavily on their experience.
With a good shop management system and invoice process, providing customers a better experience doesn't have to mean adding more time to your daily operations.
In fact, with better systems in place, you should be able to save time while boosting shop profitability.
Considered the “gold standard” in security compliance, this certification is awarded in accordance with the American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations, also known as SSAE 18.
As one of the first auto repair shop management systems to achieve SOC 2 compliance, Tekmetric is well-positioned to continue safeguarding sensitive information for both auto repair shops and their valued customers.
We get that looking for a new shop management system can be overwhelming. There are a lot of options to wade through, and a lot of features you need to learn about. But most are probably of you are probably thinking “can this tool do what I need it to?”
To help you wade through all the options out there, the best way to find the right tool for the job is to look for information from the people using those tools every day. That means shop owners, general managers, service advisors, and technicians.
Of course, word of mouth is great, and it's always awesome to get the chance to talk to shop owners and workers in person at industry events, but you don't have to wait. With so many resources at their disposal, we wanted to help shop owners looking for a new shop management system leverage the wealth of information out here like online reviews, user groups, and case studies to help them make the best decision for their team.
There are many reasons you might want to sell your auto repair shop.
You might be ready for another venture; you might be trying to fund your retirement; or you might just be curious about the value of your business if you do decide to sell.
Whether you're actively in the market to sell your shop, or you just want to know how to value an automotive repair shop just in case, you’ve come to the right place.
How to value your auto repair shop
The industry standard for establishing a sale price for an automotive repair business is to use total owner benefit (TOB) multiplied by four (or TOBx4).
So, if you took home an average of $50,000 a year for the past three years, the price of your business will likely be valued around $200,000. Keep in mind this TOB value does not include property value.
For those who are reading this with the hopes of selling in the near future, that valuation method might seem low to you. And it is.
The good news is that you can go above and beyond the industry standard, and sell your shop for a higher value, if you stay on top of your numbers.
Not only will diligent reporting and good customer service increase your TOB, but you’ll also have more leverage when negotiating offers from buyers.
Here are three steps you can take to improve the valuation of your business and secure the money that you worked hard to earn.
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