A lot of shop owners, and business owners in general, get so busy with running their business. If we’re not careful, I think we can tend to forget our staff and our team members without even realizing it.
I have a routine where, every single day when I get to the shop, I walk around, and I talk with every single technician.
I don't care how busy I am, or if my phone is ringing, I make the time to talk with every single technician before I even set my stuff down.
I take care of my employees first, and then I take care of our customers.
The reason I put it in that order is because I believe if you take care of your employees and help them love where they work, then they will naturally take care of your customers; you cherish your employees to carry your customers.
We're not just here fixing cars. We're here changing people's lives. We're making sure that a nurse can get to the hospital to save somebody's life. We're making sure that a soccer mom who's driving in the streets to take her kids to soccer practice is going to be safe with her kids in that car.
“We're not just here fixing cars. We're here changing people's lives.”
We fix doctors cars who are going to drive to work, and they're going to perform open heart surgery and save somebody's life. What if they couldn't get to work that day and a substitute doctor had to take over?
I don't allow my technicians to call themselves mechanics, I build them up. I tell them, “You're not a mechanic. Mechanics were in the 70's. mechanics change parts. You guys are skilled technicians. You need to be proud of yourselves.”
One time, I wanted to have a meeting and I could tell everybody wasn't really pumped up that day, and I was sitting there thinking of ways I could pump them up. And, you know, music picks everybody up a notch.
So I turned the intercom on and called for everybody to stop what they're doing and come upstairs and have a meeting. I played a motivational song over the intercom and as funny as it was, as soon as I started playing “We Will Rock You,” everybody started dancing and having a good time.
And then by the time they came up for the meeting, everybody was rocking out and ready to go. So I walked into good energy already.
I am super excited to open a new location. I want to make room for my team to grow. Part of my hiring speech is sharing my vision with them; sharing my vision for them; sharing opportunities as they come up; showing them that if they work hard and they want to grow with the company, I've got room.
Everyday before I leave, I say goodbye. I walk through the shop and I find every single person that's here and I talk to them before I leave.
Entrepreneurs play a vital role in transforming our lives by disrupting markets and revolutionizing industries. We are thrilled that Sunil Patel, Founder & CEO of Tekmetric is to be recognized as a finalist for the Entrepreneur Of The Year®. 2025 Gulf South program. As the world's most prestigious business award for entrepreneurs, now in its 40th year, Entrepreneur Of The Year is at the forefront of identifying game-changing business leaders. The program has honored the inspirational leadership of such entrepreneurs as Howard Schultz of Starbucks Corporation, Eric Yuan of Zoom, Jodi Berg of Vitamix and Kendra Scott of Kendra Scott LLC.
We're honored to have Sunil recognized among so many other ambitious business leaders in the Gulf South. Learn more about the Entrepreneur Of The Year Gulf South program and follow us along on our journey to the regional awards celebration! Link to full article
Learn more about the story of Tekmetric and Sunil Patel in our latest documentary.
Tekmetric Community
Sunil Patel Earns Finalist in Entrepreneur Of The Year
We're happy to announce that our commitment to innovation and customer satisfaction has been recognized! For Spring 2025, G2 has awarded Tekmetric with a range of badges, including Momentum Leader, Best Results, Best Usability, Most Implementable, and Grid Leader.
These awards reflect our customers' experiences and trust in Tekmetric, highlighting their role in our success.
What These Badges Mean
Momentum Leader: We're leading the pack, constantly evolving to meet the ever-changing needs of the automotive industry.
Best Results & Best Usability: Tekmetric is designed to be intuitive and user-friendly, helping you achieve the results you want.
Most Implementable: Change can be scary – That's why we've made it easy to get started and integrate with Tekmetric so you can hit the ground running.
Grid Leader: This badge showcases how our customers describe Tekmetric as the go-to solution for auto shop management.
Thank You to Our Customers
We couldn't have done it without our customers! Your feedback and support drive us to continually improve and deliver the best possible shop management experience. We're excited to continue this journey with you and can't wait to see what we accomplish together in the future. We'll continue to innovate, listen to your feedback, and provide the tools you need to run your shop.
At Tekmetric, we understand that data security is more than just a priority—it's a responsibility. That’s why we are excited to announce that Tekmetric is now ISO/IEC 27001 certified! Combined with our SOC 2 Type II certification, this achievement underscores our commitment to keeping customer and partner data safe and maintaining systems that operate at the highest standards.
What is ISO/IEC 27001?
ISO/IEC 27001 is the internationally recognized standard for Information Security Management Systems (ISMS). It represents a comprehensive framework for managing and protecting an organization’s information assets, ensuring confidentiality, integrity, and availability of data.
To obtain this certification, Tekmetric went through rigorous audits and a thorough examination of security protocols, risk management practices, and data protection measures.
As we continue to innovate shop management solutions to best support our customers, achieving this certification reinforces that our platform and internal workflows protect the highly sensitive data customers and partners trust us with.
What This Means for Tekmetric Customers
For Tekmetric customers, achieving ISO/IEC 27001 certification means you can trust that we adhere to the highest standards for information security.
Enhanced Data Security & Trust: Our certification guarantees that Tekmetric has stringent security measures in place to safeguard sensitive data, including customer information, financial records, and business data.
Reduced Risk of Data Breaches & Security Incidents: By adopting a proactive approach to risk management, Tekmetric minimizes the likelihood of security breaches and disruptions
Compliance & Regulatory Alignment: Our ISO/IEC 27001 certification helps customers demonstrate compliance with data protection regulations, such as GDPR and CCPA.
This certification reinforces our commitment to safeguarding your data, providing you with peace of mind and confidence in our Shop Management platform. To learn more about all our certifications and our commitment to security, visit our Trust Center.
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