Every mile you drive toward running your shop like a well-oiled machine is a mile in the right direction.
Choosing and optimizing the right technology to run your shop can lead to growth that accelerates into massive returns on your investment.
How will Tekmetric’s auto tech software grow my shop?
Selecting the right auto tech software is, at its core, a business decision. You’re looking for the right tool for your shop: something that can manage workflow efficiently, free you up to spend your time on important shop decisions, and grow your bottom line.
How do you know if a system is designed to grow your business? At the very least, it must measure your business. If a shop management system cannot accurately measure shop performance, it can’t tell you whether or not using that system has improved your business.
Any solid shop management system should at least measure:
Average Repair Order
Car Count
Close Ratio
Total Gross Sales
Total Gross Profits
However, a great shop management system will show you much more, and present the information in a way that is easy to view, analyze, and understand.
With Tekmetric’s real-time Reports, you can track key performance indicators, including:
Profits on parts and labor, so you know how to protect and increase margins as needed
All Declined Jobs, so you can run sales and marketing campaigns to re-engage customers and close more work
Lifetime Visits, Lifetime Spend, Lifetime Profit, Lifetime ARO, and Lifetime Close Ratio, so your service advisors can cater to the needs and tendencies of every customer
Customer Close Ratio broken down by service advisor, so you can analyze individual service advisor performance and coach your team as needed
Sold Work by each individual technician, and Technician Efficiency both individually and as a team, so you can coach technicians on inspections or other aspects of the job if needed
Customer leads broken down by marketing channels, so you know where to invest your marketing dollars.
Customer leads broken down by source, so you know precisely how customers heard about your shop
Total amount in discounts given across Parts, Labor, Sublets, Fees, or Fixed Discounts on ROs, for a clearer idea into how discounts impact shop performance and to cap discounts to protect your profits
A system that improves life for you, your team, and your customers will already lead to new growth for your auto repair shop. Real-time reports open up even more overlooked opportunities for growing shop performance.
Tekmetric Scales as You Grow
The decision to upgrade your auto tech software is a positive indicator that your shop is poised for growth in the near future. Your shop management system should be able to help you manage and encourage that growth without nickel-and-diming you every time you want to make an investment in your shop.
With Tekmetric, you can:
Add new users without burdensome costs. Add service advisors, technicians, and other team members—such as a service manager or a parts foreman—to the system without having to do the math on whether or not each new addition is worth the cost
Pay a flat rate if you open another shop, too, which is a much more manageable way of paying than trying to figure out your costs for the future based on projected hiring patterns
Adding team members to your system and training them to take on different roles and responsibilities should put more money in the bank, not take money out. Tekmetric’s pay-per-roof model is available across multiple price points with specific sets of available features, making growth easier for your shop.
You work hard to grow your profits. You should be able to keep as much of your payoff as possible.
How will my team and I get the support we need with Tekmetric?
No auto tech software can be judged independently of the company that built it and the staff that supports it. It’s not just the system you are buying; it’s the service and support of the team that comes with it. Some systems provide top-tier support; others offer virtually none.
Our Co-Founder Sunil Patel and leaders throughout our company instill a shop-first philosophy.
Tekmetric’s industry-leading customer success, onboarding, and training teams have carefully designed an onboarding process that is seamless enough that any shop owner—no matter what type of shop they operate, or how many shops they run—can make the switch and stay running without major hiccups. We make sure your data can be moved easily, and offer training to shorten the learning curve for you and your team.
Tekmetric is Always Evolving
Our development team drives toward the constant pursuit of innovation.
Tekmetric never stays static; our system dynamically evolves, keeping shops who use it at the forefront of the auto repair shop industry. We consistently communicate with our users, striving to achieve our max potential.
As you innovate as a shop owner and your team grows, we hope to fuel that growth and support you in your goals and ambitions.
If you take away anything this month, it's that the Tekmetric Mobile app is now yours! We’re thrilled to have launched this across iOS and Android to make your techs’ lives easier, cutting their inspection time in half. As well, it delivers increased customer trust, ultimately driving up your bottom line.
Other top release highlights include improving the efficiency of Smart Jobs, adding fresh permission settings for increased financial control, speeding up the process of finding parts across your inventory, and making the 10DLC registration process simpler.
If you’re using Tekmessage, please complete your 10DLC registration ASAP.
Starting December 1st, this requirement will be enforced.
Save Time and Drive More Revenue With The Tekmetric Mobile App
Perform inspections from any mobile device, complete with photos and videos, building customer trust and increasing job approval. Tekmetric customers using it today have seen their inspection times cut in half. As well, shops that share digital vehicle inspections (DVIs) with their customers, see an average increase of $15k in revenue per month. With real-time synchronization your team stays coordinated, whether they're under a vehicle or discussing repairs with customers at the front desk.
Minimize the impact of time consuming tasks with these enhancements to our Smart Jobs feature.
Have you ever built a job using Smart Jobs, only to realize you accidentally selected the wrong part? Now you can instantly search PartsTech again without leaving your current job screen - ensuring you always quote the right part at the right price for your customer.
Oil changes are a necessary maintenance to keep any car running. So, it’s no wonder that repair shops offer oil change promotions to get new customers in the door. These promotions are usually for the standard 5 quarts, but what happens when a customer’s car requires extra oil? Smart Jobs will automatically calculate the adjusted price for the extra oil and add it to the estimate. This means no more hassling with a calculator to calculate the additional price tag. Smart jobs will simply provide clear and accurate estimates every time.
Starting December 1st, 10DLC registration will be required for all businesses using 10 digit phone numbers for application-to-person (A2P) messaging. This requirement will impact all customers using Tekmessage. So, we’ve made it easy for you to complete this registration in-platform. This process should take no more than 10 minutes and can be done from the Tekmessage Integration Card on the integrations page.
To ensure your service is not interrupted, please be sure to check your status and complete your enrollment ASAP. The approval process typically takes 2 to 3 weeks. Learn more about 10DLC and how to do this here.
Ensuring shop fees are consistent across all of your locations is critical, especially for maintaining customer trust. This process is now easier than ever to manage using the Multi-Shop dashboard. You can create new fees, edit existing fees, and delete fees across all of your locations. Need to maintain shop-specific pricing? No problem. Individual shops can manage their unique pricing details without impacting universal pricing.
Who’s this for?: All customers with the Multi-Shop add-on.
We heard you when it comes to wanting more control over your finances in Tekmetric, especially for those with lots of employees accessing the platform. Within the payments permission, there’s a new sub-permission for engaging with accounts receivable. By checking this box, the employee will have the ability to send repair orders to accounts receivable.
Tip: This will default to “on” for newly created shop owners and shop admins. If you had employees with the payments permission “on” at the time of the release (10/28/24), this sub-permission was defaulted to “on”.
View Inventory Across All Your Locations From One Place
Locating parts across your network can be extremely cumbersome, especially if you have to hop in and out of shop views. Your Multi-Shop account now brings inventory from all your locations into a single view, saving you time & getting your team back to work quickly. Filter by shop, status, and part type to find what you need in a snap.
Who’s this for?: All customers who have the Multi-Shop add on.
You might have heard some myths about automotive repair software programs like “it’s too expensive to switch” and “training is tough.” But that's not necessarily true.
Don’t be deterred by shop management software misconceptions. We’re here to help break down these myths and rRevolutionize your shop with modern tools. See what your shop can accomplish once you have all the facts about auto repair software programs..
MISCONCEPTIONS ABOUT AUTOMOTIVE REPAIR SOFTWARE PROGRAMS
Now that you’re a shop owner, you’re probably looking for ways to level up your shop. Thanks to talking to fellow shop owners or browsing online, you may have become somewhat familiar with automotive repair software programs.
Finding the right automotive repair software program for your shop is one of the most effective ways you can increase your team’s productivity, boost your revenue, communicate better with customers, and more. However, there are some myths surrounding auto repair software programs that might be preventing you from taking your business to new heights.
To help you on your journey, we’ve compiled a list of some of the most common myths we’ve heard about auto repair software programs and then let you in on the real deal.
Maintaining an efficient workflow is crucial to the success of any auto repair shop. A breakdown in workflow can lead to delays, a frustrated team, and unsatisfied customers. One key area where workflow can break down is during the inspection and estimate process.
By investing in a more modern, cloud-based shop management system, you can establish a transparent, replicable digital vehicle inspection and repair estimate process, and streamline parts ordering so that service advisors can dispatch repair orders quickly to technicians.