If so, we support you.
Every mile you drive toward running your shop like a well-oiled machine is a mile in the right direction.
Choosing and optimizing the right technology to run your shop can lead to growth that accelerates into massive returns on your investment.
Selecting the right auto tech software is, at its core, a business decision. You’re looking for the right tool for your shop: something that can manage workflow efficiently, free you up to spend your time on important shop decisions, and grow your bottom line.
How do you know if a system is designed to grow your business? At the very least, it must measure your business. If a shop management system cannot accurately measure shop performance, it can’t tell you whether or not using that system has improved your business.
Any solid shop management system should at least measure:
However, a great shop management system will show you much more, and present the information in a way that is easy to view, analyze, and understand.
With Tekmetric’s real-time Reports, you can track key performance indicators, including:
A system that improves life for you, your team, and your customers will already lead to new growth for your auto repair shop. Real-time reports open up even more overlooked opportunities for growing shop performance.
The decision to upgrade your auto tech software is a positive indicator that your shop is poised for growth in the near future. Your shop management system should be able to help you manage and encourage that growth without nickel-and-diming you every time you want to make an investment in your shop.
Adding team members to your system and training them to take on different roles and responsibilities should put more money in the bank, not take money out. Tekmetric’s pay-per-roof model is available across multiple price points with specific sets of available features, making growth easier for your shop.
You work hard to grow your profits. You should be able to keep as much of your payoff as possible.
No auto tech software can be judged independently of the company that built it and the staff that supports it. It’s not just the system you are buying; it’s the service and support of the team that comes with it. Some systems provide top-tier support; others offer virtually none.
Our Co-Founder Sunil Patel and leaders throughout our company instill a shop-first philosophy.
Tekmetric’s industry-leading customer success, onboarding, and training teams have carefully designed an onboarding process that is seamless enough that any shop owner—no matter what type of shop they operate, or how many shops they run—can make the switch and stay running without major hiccups. We make sure your data can be moved easily, and offer training to shorten the learning curve for you and your team.
Our development team drives toward the constant pursuit of innovation.
Tekmetric never stays static; our system dynamically evolves, keeping shops who use it at the forefront of the auto repair shop industry. We consistently communicate with our users, striving to achieve our max potential.
As you innovate as a shop owner and your team grows, we hope to fuel that growth and support you in your goals and ambitions.
Hello Shop Owners, Sunil Patel, Co-Founder of Tekmetric here.
I’m writing this blog because I believe it’s both an honor and a duty to be a leader in business.
Recently, I was awarded by Houston Business Journal as a Most Admired CEO of 2020, and this got me thinking about the leadership principles that have helped me along the way and made Tekmetric what it is today.
Not only do I lead a team of great talent, but I also speak with and have the pleasure of doing business with many strong leaders, whether it be shop owners, other entrepreneurs, or even other leaders within the company.
The fact of the matter is that I wouldn’t have been able to build a robust shop management software without my team. Watching them succeed and set each other up for success is hands down the most rewarding part of my job.
It’s a privilege to work with talented and innovative individuals that make me proud each and every day.
Playing a part in helping them grow and flourish makes me feel like I have served a purpose larger than simply building a product or making money.
Inspired by the HBJ honor, I took the time to sit down and outline a few of the leadership principles that I have always relied on.
They focus on listening, learning, and recognizing everyone as an individual. I hope they help you and your team grow as people and as a unit.
Good leadership relies on a strong feedback process.
Listen to your team, whether it’s an idea or how they’re feeling so that they know you care not only about their contributions but also about them as people.
Once a week, I sit down with the leaders of different departments and simply listen to how things are going. What are the current challenges they’re facing? What are some successes they’re proud of?
What do they feel they could use more support with? Giving them the room to voice their concerns, their desires, and their victories provide them with a model for being the best leader they can for the people they lead.
Even when we’re hiring new team members, we like to get input from our current team to make sure we’re considering all voices in the process.
No idea is a bad idea. Even the ideas that you never end up using still have value because they can spark other ideas, show your team a new perspective, or simply show the person who voiced them that they were included as part of the team or project.
HOUSTON – October 31, 2023 – Tekmetric, industry leading automotive repair shop management system, has released Smart Jobs, the industry’s first smart job building feature that quickly builds jobs in just one click to help streamline the creation of repair orders. In just one click, shops can quickly build an estimate with parts and labor, check on-hand inventory levels and shop at preferred vendors right in Tekmetric. This revolutionary feature enables service advisors to focus on customer service while simultaneously reducing workload.
"When it comes to running an independent auto repair business, efficiency is paramount," said Sunil Patel, CEO of Tekmetric. "With Smart Jobs, shops have the opportunity to respond to customer needs quickly and accurately, saving time and hassle for everyone. This is a game-changer for our industry, and we are confident that it will revolutionize the way shops operate and deliver customer service."
With one click in Tekmetric, service advisors can now build a job based on the vehicle selected, and Tekmetric will automatically:
● Create a job title
● Add the relevant labor line and apply a labor matrix
● Add the necessary parts, filters and fluids and apply a parts matrix
● Check inventory for all parts, then fetch them from your favorite vendors if not in stock
● Apply a locked package price to the entire job
● Apply any necessary fees
In addition to building repair orders more efficiently, Smart Jobs also accelerates the parts ordering process. Not only can the feature automatically apply the correct quantity of parts, filters and fluids to the repair, but it also shops for out-of-stock items and prepares an order within Tekmetric. For quick jobs, like cabin air filters, Smart Jobs has been able to save approximately one minute per job, adding up quickly throughout the day. Smart Jobs can also help new employees to begin building jobs faster. This can lead to improved productivity and reduced errors, helping employees to produce high-quality work earlier in their training.
Smart Jobs will be available to Tekmetric customers in 2024. To request pricing or schedule a demo visit https://www.tekmetric.com/feature/smart-jobs.
About Tekmetric
Tekmetric, a Houston-based auto repair technology company, offers a cloud-based platform that enables auto repair shop owners to enhance productivity and increase profitability through its streamlined workflow management processes. Designed by a former shop owner, Tekmetric’s platform drives shop efficiency through real-time data, a customizable user interface and customer-centric communication tools. Since its launch in 2016, Tekmetric has disrupted the industry with its robust fully-integrated system, developed with an emphasis on customer transparency and user collaboration. For more information, visit www.tekmetric.com.
When researching digital vehicle inspection software solutions, you should look for these seven core features that benefit your team and your customers:
When shopping for digital vehicle inspection software, make sure that you can easily look back on past inspection findings. When service advisors are able to quickly find out what was uncovered during previous inspections, they’re less likely to miss a repair opportunity and leave money on the table. They can simply pick up where they left off, helping your shop sell more repair work.
It’s one thing to tell a customer, “Hey, your car has really bad engine corrosion.” It’s another thing to show the customer a photo of the orange, brittle-looking rust all over their engine. When customers can see what’s really going on with their vehicles, they’re more likely to trust your team’s word and authorize repairs right then and there. They’ll be less inclined to shop around for a second opinion or tell you, “Oh, I’ll sleep on it and come back tomorrow.”
A digital vehicle inspection software that enables technicians to quickly attach photos and videos will help your team keep repairs moving along and build customer trust.
When explaining repairs to customers, the best route is often the simplest one. Instead of spending time speaking or writing about the intricacies of each inspection finding, service advisors can leverage digital vehicle inspection software that uses a simple, color-coded system to instantly give customers an idea of how urgent each inspection finding is. For instance, an inspection finding marked in green would indicate that everything is good to go, one marked in yellow would indicate something that might need attention down the line, and red would indicate the need for immediate action.
It’s vital for service advisors to weave in the right parts and labor data when building estimates. But doing so manually is a tedious process. With everything going on, service advisors might accidentally scribble down the wrong piece of information, resulting in the customer getting the wrong parts and labor pricing, or inaccurate parts availability.
Digital vehicle inspection software with a direct tie-in to parts and labor data helps service advisors create accurate estimates from the get-go, so there are no unpleasant surprises for anyone at the shop come estimate-review time.
On a daily basis, service advisors may find themselves writing the same types of findings on estimates over and over.
Digital vehicle inspection software with a canned jobs feature will eliminate a lot of this repetition by enabling service advisors to add pre-saved jobs to estimates in a matter of seconds. That way they can complete inspections faster and get estimates in customers’ hands as soon as possible.
The easier you make it for your customers to authorize repair work, the more likely they’ll quickly do so. That’s where digital vehicle inspection software with digital job authorization steps in. Service advisors won’t have to track down customers to get their verbal or written approval to start repair work. Instead, customers can approve or decline individual jobs from the moment they get their estimate.
Some repair work is going to get declined for various reasons. But don’t worry. Declined jobs show that your shop is thorough with inspections and estimates; your team caught every budding and existing issue with each vehicle. Think of declined jobs as future business opportunities for your shop.
However, remembering and keeping track of declined jobs can get tricky with a pen and paper method. Service advisors might totally forget about these opportunities, or if they remember, they’ll have to dig through stacks of paper or navigate folder after folder on a computer just to find the right estimate.
Digital vehicle inspection software that has a “declined jobs” feature enables your service advisors to pick up right where they left off the next time a particular customer walks into your shop. They’ll be able to search which jobs the customer declined last time, and recommend taking care of those issues. The results? You’ll get more business and impress your customers with your great customer service.
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