Shift Gears Smoothly.
Our onboarding team works hand-in-hand with your shop to make your transition to Tekmetric as seamless as possible. We know the importance of fast, reliable data migration; thousands of auto repair shops, both large and small, have had their data migrated to Tekmetric with minimal gaps in shop performance. No matter how many shops you own and operate, we can transfer your information and have you up and running with all of your business’ data on Tekmetric in as little as three days.
One of the biggest reasons that shop owners feel trapped in their old, outdated shop management system is their customer database and shop data. If you don’t have your customer history and vehicle information loaded into your system, it can feel like you’re being forced back to the starting line. And the longer it takes to move that data over properly, the longer your shop could be idling, unable to fully leverage your new shop management system. We want our users to limit their time spent juggling two systems and take full advantage of Tekmetric’s features as soon as they make the switch. Our data migration plans have been strategically designed to ensure your data is moved over to Tekmetric by the time you start using it.
Learning how to use a new shop management system can be overwhelming. You've got enough on your plate. Our onboarding process is much more than just a setup wizard or a series of emails. The Tekmetric onboarding team works directly with you and your team to help your shop reach its fullest potential.
We get you up and running in as little as three days. Our onboarding team stays by your side during the first 30 days so that you and your team feel confident about using your new system.
We make training easy on your schedule. Get unlimited access to our weekly complimentary webinars so that everyone on your team can learn and practice everything they need to know about Tekmetric.
The auto repair industry runs on customer service, and so do we. If you have questions about Tekmetric, our industry-leading customer support team is easy to reach.
Onboarding hours are Monday - Friday between 7 a.m. and 5 p.m. CST
Whether you’re transitioning your entire shop to a new system or onboarding a new employee, showing a team member how to use your shop management software should be quick and easy. We designed Tekmetric to be as user-friendly as possible. Any user can be trained on Tekmetric in less than two hours, and we offer unlimited access to our knowledge center with answers to your biggest operational questions.
By the time your shop is ready to launch Tekmetric, every service writer and technician will understand how to use the system to better serve customers, grow as a team, and run a more profitable shop.