How Auto Repair Shops Can Plan Ahead With Real-Time Reports

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August 18, 2023

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Read time: 3 min

Do you ever wish you could see into the future? As a business owner, being able to predict how much business you will get during a week, a month, or a year can help you make important decisions regarding marketing your services, taking on more work, hiring more employees, or even knowing when to expand your business.

Of course, there are always going to be unforeseen situations. No matter how much technology you have, there’s no surefire way to predict accidents, natural disasters, or other changes in life circumstances. Fortune telling aside, shop owners can use real-time reports to forecast the health of their business and get a sense of how much money their garage is expected to make before the end of a week, month, or year.

Here’s how you can leverage two of Tekmetric’s real-time reports in combination to forecast your shop’s performance and test the decisions you make as a shop owner.

Tekmetric’s Real-Time Shop Dashboard

Just as a dashboard in a car allows drivers to see what’s going on with their vehicle, dashboards for auto repair shops allow service writers, technicians, and shop owners to see what’s coming in, what vehicle is in the garage, and what’s ready for pick up.

If you’ve been working in a garage for a while, you probably remember a time when shop employees would jot down information with paper, pen, and clipboards. Now, the dashboard in your shop has gone digital to make it easier to see what’s going on at a glance.

Tekmetric’s shop dashboard tracks and displays specific steps of the auto repair process so you know exactly what the status is:

  • Not started
  • Requires authorization
  • Pending authorization
  • Declined all, in-progress
  • Need to order parts
  • Waiting on parts
  • Waiting on customer
  • Waiting on sublet
  • Balance due
  • Ready to post
  • Work not started
  • Credit due
  • On hold
  • Posted
  • In A/R

Because shop owners have a granular look at the status of each job at any given moment, they have a more accurate idea of which tickets are going to yield payments and when the customer is going to pay.

Service writers can also use the shop dashboard to quickly prioritize jobs in accordance with the needs of the shop and communicate those needs to technicians or otherwise plan what’s next, whether that means getting approval for work, handing a car off to a technician, ordering parts, or collecting payment.

Tekmetric also lets shop owners see the dashboard by day, week, month, and year-to-date, opening up a whole new level of forecasting. You can even set a custom start and end date to see how your shop has performed or is performing during special events or situations. For instance, several of our customers have used the custom date feature to gain better insights into how their shop performed during the first few months of COVID-19 and plan how to adapt.

Annual Forecasting

During the year, you can go to your shop dashboard and get a sense of where you're at and how the rest of the year is likely to play out. If you notice that month to month, business has been slowing down, maybe it’s time to adjust your marketing. Or maybe you notice that this year has been busier than ever, in which case you might consider bringing on more talent or even opening a new location.

Weekly Forecasting

Because the shop dashboard also shows sales in progress, shop owners can combine that data with their closed sales data to get a good idea of how much profit their shop is lined up to make by the end of the week.

Let’s say you have another 20 cars that are on your job board with approved work on them, and you know that you’re going to get that work completed by Friday. You now have a good idea of how much money you’ll have at the end of the week because that report is going to combine the data of jobs that have already been paid for with jobs that are still pending payment.

Tek-Tip: Use Forecasting to Incentivize Your Team

When using real-time service writer reports, you might notice trends: some service writers may be better at closing repair work than others, or maybe you notice that a few service writers slow down by the end of the day or the week.

Real-Time Service Writer Sales Report

Want to drill down even further with your forecasting? Tekmetric’s real-time service writer sales report can show you where each service writer is at in each of the jobs they’re overseeing:

  • Unchecked
  • Pending
  • Declined
  • In-progress,
  • Completed
  • Posted work

Now you can forecast the amount of business each service writer will close by the end of the week, and look back at how each service writer has performed. Like the shop dashboard report, you can modify the service writer report to view by day, week, month, year to date, or during a custom time period.

Tek-Tip: Leverage Trends to Lead Your Team

When using real-time service writer reports, you might notice trends: some service writers may be better at closing repair work than others, or maybe you notice that a few service writers slow down by the end of the day or the week.

Use these trends to lead your team. Everyone has room for improvement. Let high performing service writers mentor those that could use some guidance so that you can boost sales across the board. Find ways to boost morale mid-week to keep up the pace from week to week.

Shop Management Software that Keeps You Driving Forward

Tekmetric is always looking for ways to give auto repair shops an edge and keep them ahead of the curve.

Real-time data not only keep shop owners in tune with what’s going on in their shop from moment to moment but also give them the foresight to know how things will pan out.

We encourage our users to experiment and see how their decisions affect these reports and test the success of different initiatives. We look forward to seeing how you use these reports in your shop.

👉 Ready to grow your automotive business? [Book a personalized Tekmetric Demo Here]

FAQ

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When it comes to starting a business, you have a lot to consider.

How are you going to make sales?

Are your operations in order?

How will you approach legal, HR, and marketing?

But it’s important to not forget about one key part to getting your business off the ground: funding.

You’ll want to be well-versed in what to look for in a potential partnership whether you’re in the startup phase, the expansion phase, or even in a plateau phase.

By better preparing now, you’ll set your company up for future success.

Recently, Prasanth shared his thoughts about different kinds of funding with Texas CEO Magazine. You can read the full piece here, or check out some of the highlights below.

Determine The Right Equity Path For Your Business

The first step for any business owner should always consist of researching and selecting the right method of funding for your company. Once you’re confident in your company’s business model, your company’s current state, and any future aspirations for your company, you’ll want to determine the right equity path that can take your company where you want it to go.

1. Venture Capital

Venture capital is a more traditional route and is optimal for new entrepreneurs. If you have an idea for a potential business venture but aren’t sure exactly what to do with it just yet, venture capital could help you secure funding so that you can bring your ideas to fruition.

With venture capital, your partner will purchase a significant portion of the company, and in turn will offer support and guidance to nurture your company’s growth

2. Growth Equity

If your company has already excelled in the starting phases and needs another boost to continue expanding, you’ll want to consider growth equity—otherwise known as “rocket fuel.” Growth equity tends to be founder-centric and offers more autonomy and room to remain true to your company’s original core values and business model.

3. Private Equity

Companies that have reached the later stages of their business’ lifecycle may opt for private equity.

This route can be a good contender for companies that are at risk of going under due to lack of profits. Private equity can give your company the boost needed to prevent it from closing up shop.

Whoever you choose to partner with will take a large portion of your company’s ownership and will make significant changes to the company. However, the private equity route tends to yield bigger checks.

What Did Tekmetric Do For Funding?

Prasanth knows how important the right funding for your company is.

Prior to 2021, Tekmetric was in the startup and the small business stage, so the initial funding from friends and family was an avenue that worked out really well at the time

After 2021, Tekmetric started to expand exponentially. Tekmetric’s Co-CEOs and Co-Founders Prasanth and Sunil Patel realized that more growth could be possible if they changed from their personal network funding to the growth equity route.

Growth equity provided funding for additional initiatives, such as marketing, product research, and hiring. In turn, Tekmetric was able to pursue the vision that Prasanth and Sunil had outlined during the company’s beginning stage.

Find The Right Partner

You’ll want to be intentional about choosing any of your partnerships as a business owner, especially when it comes to finding the right funding partnerships.

The partner you decide to go with will help determine what your business’ tone and future will be like.

As you’re determining the right partnerships for you, ask yourself 5 questions:

  • Is the partner aligned with my business goals?
  • Do I trust this partner with my team and my business?
  • What will my relationship with this partner look like?
  • How much day-to-day involvement in my company does this partner expect?
  • Does this partner provide a reasonable amount of funding to support my goals?

No matter what equity direction you take, you’ll want to find a partnership dynamic that works for you, your business, and your team. As you’re choosing the right partner, remain transparent about any goals and expectations you have in mind for your company.

You won’t want to choose a partner solely based on numbers. The partnership will be a long-term business relationship—a marriage of sorts—and you should treat the partnership with thoughtfulness and respect.

What Did Tekmetric Do For Funding Partnerships?

At Tekmetric, Prasanth and Sunil knew whichever partner they selected to provide funding would play a significant role in the company’s future, and would have a strong impact on Tekmetric’s overall tone, goals, and growth.

At the time Prasanth and Sunil started looking for partners, Tekmetric was a well-established name throughout the auto repair industry, so they wanted a partner that would work alongside them, not just someone who would give them money and stay at a distance.

Eventually, Tekmetric found the right partner—one who is not only sensitive to the company’s needs but also the needs of Tekmetric’s customers.

Tek-Tip: Always ensure your partnerships are a two-way street.

As an auto repair shop management system, Tekmetric has long realized the importance of mutually beneficial partnerships. We’ve established partnerships along the way with companies like Mechanic Advisor and Advance Auto Parts Pro Solutions to help us better meet our customers’ needs.  In fact, Tekmetric has more than 30 industry partners (and counting) to ensure the most seamless possible experience.

Want to assess your general partnerships beyond funding? Find out what you should consider as a shop owner before entering into an auto repair shop partnership here.

Remain True To Your Business Yourself

No matter the equity path you choose to go or the partnerships you choose to take, you’ll want to stay true to your business’ core values and who you are as a business owner.

Rather than cutting corners, you can opt for the best possible solutions.

Prasanth said it best: financial support and equity can be confusing, and it’s easy to get lost in the numbers and forget why you started your business in the first place. However, the right partner will make all the difference.

After all, if you are putting significant time and effort into your idea, your company, and your team, you should expect a partner who supports your continued success long into the future.

→ Check out our latest blog on 12 marketing strategies to help you bring in more customers, or learn how you can become the ultimate leader for your team

A special thanks to Texas CEO Magazine for providing space for Prasanth to share his knowledge.

You might have heard some myths about automotive repair software programs like “it’s too expensive to switch” and “training is tough.” But that's not necessarily true.

Don’t be deterred by shop management software misconceptions. We’re here to help break down these myths and rRevolutionize your shop with modern tools. See what your shop can accomplish once you have all the facts about auto repair software programs..

MISCONCEPTIONS ABOUT AUTOMOTIVE REPAIR SOFTWARE PROGRAMS

Now that you’re a shop owner, you’re probably looking for ways to level up your shop. Thanks to talking to fellow shop owners or browsing online, you may have become somewhat familiar with automotive repair software programs.

Finding the right automotive repair software program for your shop is one of the most effective ways you can increase your team’s productivity, boost your revenue, communicate better with customers, and more. However, there are some myths surrounding auto repair software programs that might be preventing you from taking your business to new heights.

To help you on your journey, we’ve compiled a list of some of the most common myths we’ve heard about auto repair software programs and then let you in on the real deal.

Considered the “gold standard” in security compliance, this certification is awarded in accordance with the American Institute of Certified Public Accountants (AICPA) standards for SOC for Service Organizations, also known as SSAE 18.

As one of the first auto repair shop management systems to achieve SOC 2 compliance, Tekmetric is well-positioned to continue safeguarding sensitive information for both auto repair shops and their valued customers.

Tekmetric Achieves SOC 2 Compliance, Gold Standard in Security Compliance

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