The holiday season is now in full swing, and as a shop owner, you’re probably thinking about how to best lead your team during this time.
Between the hot chocolate and the carols, there will be a lot you’ll have to navigate, including holiday pay and time-off requests.
By preparing and leveraging auto repair shop management software, all of this can be a piece of cake (or pie, if that’s your holiday dessert of choice).
Your technicians will likely appreciate getting paid faster, especially during the holidays, when they’re probably planning for purchases like gifts and decorations.
Instead of waiting until an entire RO is completed, you can pay your technicians as they finish individual jobs.
That way, technicians won’t have to wait for their colleagues to finish their tasks. They can get their paychecks once their part of the repair is done.
Some technicians end up getting more or fewer hours than others—and not necessarily on purpose.
After all, it can be easy to lose track of who has done what recently. This holiday season can be the perfect time to start turning that around by giving more equal hours to technicians across your shop.
That way, you can avoid overworking or underworking technicians during the holiday season and beyond.
Whether or not your shop already has a vacation time policy in place, you’ll likely see a lot of time off requests during the holidays. Your team members might want to take extra time off outside of the designated days the entire shop will be closed for the holidays.
As much as you want to honor everyone’s time-off requests, it’s not realistic. If you have too many people out at the same time, you risk being understaffed, which can lead to slowdowns and frustrated customers.
Instead of risking being understaffed, you can implement a fair time off system and communicate it to your staff. For instance, you can stipulate that time-off requests during the holiday will be “first come, first serve.”
You could even stagger the schedule so that if multiple people want to be off on the same day, the first half could work during the morning and the second half could take over in the afternoon.
If you do want your shop to be partially staffed on, say, Christmas Eve or New Year’s Eve in case of any emergency vehicle repairs, you can offer your staff holiday pay.
This way, team members who would like the extra money can opt to work those days, rather than you designating certain people to come to work.
During the holidays, your shop might spend time giving back to the community, be it through organizing a holiday donation drive or giving discounts to essential workers. As a shop owner, you might also be thinking about how you can spread some holiday cheer to your team.
A great way to do so is by giving everyone a holiday bonus. However, you need to evaluate if you’re in a financial position to give out holiday bonuses, and if so, how much you can give each person.
HOUSTON – October 18, 2023 – Tekmetric, the leading automotive repair software company, has announced the appointment of Clare Corriveau as the company's new Vice President of Marketing. With an extensive background in the software industry, Corriveau brings a wealth of experience and strategic vision to the Tekmetric team.
“Clare's depth of experience and strategic acumen in the technology sector will be instrumental in driving our marketing efforts and advancing our position in the market,” said Sunil Patel, CEO of Tekmetric. “With her leadership, we look forward to reaching new milestones in our top-tier customer service and innovative solutions.”
Corriveau's professional journey spans 17 years across a variety of brands and products in B2B technology. Her proven track record in demand generation, marketing strategy, product positioning and brand development underscores her significant role in Tekmetric’s continued growth. In her new position, Clare will be instrumental in guiding Tekmetric’s marketing initiatives and brand development. Her responsibilities encompass enhancing brand visibility, devising and implementing marketing strategies and bolstering the company's foothold in the automotive repair software market.
Before joining Tekmetric, Corriveau was the Senior Director, Growth Marketing at cybersecurity startup Cobalt, where she led the demand generation team to drive revenue growth along every stage of the buyer and customer journeys. Prior to Cobalt, Corriveau served in several director- and manager-level roles with OneTouchPoint, Gotransverse, Blackbaud and more.
“I am thrilled to join Tekmetric, a pioneering force in automotive shop management solutions. Their commitment to revolutionizing the industry and empowering automotive professionals aligns perfectly with my own passion for innovation and customer-centricity,” said Corriveau. “I look forward to contributing to Tekmetric’s journey of empowering auto repair shop owners to increase efficiency in their operations and ultimately grow their business.”
Tekmetric, a Houston-based auto repair technology company, offers a cloud-based platform that enables auto repair shop owners to enhance productivity and increase profitability through its streamlined workflow management processes.
Designed by a former shop owner, Tekmetric’s platform drives shop efficiency through real-time data, a customizable user interface and customer-centric communication tools. Since its launch in 2016, Tekmetric has disrupted the industry with its robust fully-integrated system, developed with an emphasis on customer transparency and user collaboration. For more information, visit www.tekmetric.com.
Your auto parts inventory management system should match the operational pace of your shop, and the system shouldn’t be so complex or time-consuming that it takes time away from hours better spent repairing cars.
Running a more efficient shop will lead to a better experience for customers, more clarity in the repair process, and ultimately more approved repairs. That means more money for your shop!
Still using pen and paper to keep track of your shop's parts inventory? Let's help you find a better way with a modern, cloud-based shop management system.
Shop Management
December 5, 2023
With just the right tools for the job, every repair can be so much easier. There's a reason some car manufacturers produce their own unique tools, and while they might seem unnecessary, they can turn hours into seconds.
Even so much as a proprietary socket with a unique angle to remove an oil drain plug tucked right up against the subframe, as silly as it may seem, is worth the extra little investment. The adage still rings true, that ultimately time is money -- saving time keeps your shop running like a well-oiled, rear-midengined dry-sump V8.
Running an independent auto shop requires the right tools, and not just the right impact wrenches or the right alignment rack.
The right shop management system can revolutionize the way your shop runs, from the moment customers call or walk in, to receiving payments and getting vehicles back on the road.
Learn why Tekmetric is the right tool for the job for shop management from some of the brilliant minds behind the revolution:
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Enhanced Customer Experience: Put your customers first with a suite of features that allows you to easily communicate to build the trust needed to run a successful repair shop. Simplified operations in your shop naturally lead to improved customer service.
Higher Efficiency: Save time on manual tasks with a set of features that allows you to run your shop the way you see fit with easy-to-build automation, custom RO labels, and templates across the shop. Focus on the customer, and not a computer screen.
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