How to Manage Your Shops Using Tekmetric Multi-Shop

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May 22, 2023

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Read time: 3 min

Expanding your business into multiple locations is exciting but can come with challenges. One of these challenges being, the ability to manage data and reports across all of your shops.

To simplify this process, Tekmetric has developed Multi-Shop, our most powerful set of tools and reports to easily manage multiple shops through custom shop comparison reporting, organization-level reports and centralized data management.

Multi-Shop allows you to gain back time, make better business decisions and maximize your margins. 

Financial Intelligence 

One of the most valuable tools for multi-shop owners, like you, is the ability to view, manage and understand how each of your shops are doing financially.

The Custom Shop Comparison Reporting tool allows you to create custom reports so they can compare and analyze over 50 different metrics for all of your shops.

You can use these reports to help decipher which shops are performing best and make key business decisions to stimulate growth in all of your shops.

Operational Insights

Typically, shop owners who run more than one shop are having to run multiple reports for each shop separately.

This can become a tedious task when you are trying to run multiple reports and compare them across your shops in order to make intelligent business choices.

Organization-Level Reports in Tekmetric Multi-Shop allows you to view a collection of data from all of your shops in one place, tremendously cutting down the time it takes for you to look over data and make decisions for all of your shops.

The three report categories are separated into financial reports, employee reports, and part reports. Under the financial report category, you can find the end of day report, which is the most commonly used feature for Organization-Level Reports.

The end of the day report gives you a daily view of your finances.

You can organize the data below into any combination you would like to give yourself a custom view of one shop or multiple shops of your choosing.

Centralized Data Management 

There may come a time when you are trying to improve your customer’s experience through features such as discounts, digital vehicle inspections and payment types.

However, you can lose time in  implementing these processes in your software and across all of your shops. Oftentimes these features fall to the back burner because you may not have the time to implement all of these features across your many shops.

The Centralized Data Management feature allows Multi-Shop users to create, edit, and delete data across all of their shops for the below categories: 

  • Digital Vehicle Inspections
  • Canned Jobs
  • Discounts
  • Payment Types
  • Marketing Sources
  • Job Categories

Without the Multi-Shop tools, you have to view, create and edit the data for each of your businesses separately.

This can lower efficiency in your shops when you are attempting to create and publish data such as canned jobs or marketing sources across your shops.

Centralized Data Management allows you to get a bird's eye level view of all of their shops and allows you to manage them in one central location and publish any changes to any shops that you choose.

This can massively increase your productivity and cut out wasted time. 

Tekmetric Multi-Shop Plan is the perfect solution for you to maximize productivity, profitability and process’ within your shop.

👉 Ready to grow your automotive business? [Book a personalized Tekmetric Demo Here]

FAQ

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The reality is that now is a better time than ever to set your auto repair shop up for success, and even start laying the foundation for multi-shop growth. Especially for shop owners willing to take the time to embrace a new toolset: a modern shop management system.

In our latest Auto Repair Industry Index we took a look at recent industry trends across the country, compiled data from industry resources, and compared it to our Tekmetric data. What we found was really promising!

With a cloud-based SMS, shops can leverage amazing features like Default Inspections and Smart Jobs to not only simplify their workflows and smooth out their operations to run like a well-oiled machine but also set their business up for future growth and success.

The truth is that estimates tie into professionalism. When the first oral surgeon gave you an estimate for your wisdom tooth removal surgery, they helped you:

  • Manage your expectations: You knew what kind of procedure to expect, and how much you could expect to pay for it.
  • See that the office cared about your wellbeing: The oral surgeon and their staff wanted you to make the best choice possible and gave you a resource to accomplish that.
  • Have a reference point for the future if any issues come up: For example, if you got charged a couple of hundred dollars more after your procedure, you’d have documentation to show that the extra cost wasn’t part of the plan.

Wisdom tooth removal surgery isn’t cheap. Neither is auto repair work.

Just like a professional oral surgeon’s office explains to patients what their options are and how much they should expect to pay for procedures, a professional auto repair shop shows drivers what their repair work options are and how much they should expect to pay for repairs.

That professionalism is what helps you win over and retain more customers. If your customers are deciding between different auto repair shops, they’ll likely stick with the business that shows the most professionalism.

Retain More Customers With Auto Repair Estimating Software

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Digital vehicle inspections software is one of the best way to show your customer exactly what's wrong with their vehicle. Instead of an old-school paper approach, Digital Vehicle Inspections (DVIS) are a core component of your shop's workflow, and let technicians quickly highlight existing and potential future issues, with evidence!

If a technician notices that the brakes are okay now but will need to be repaired in about three months, they can note that in the DVI report, or even attach a picture for the customer to see.

Even better, because digital vehicle inspection software let you send pictures and videos, track declined repairs, and even let your shop text findings directly to customers, you can help customers feel comfortable that they're making the right decision in approving that costly repair they may have otherwise put off.

With the right DIV features creating such a modern, seamless experience, you'll be the first shop they think of next time they need something fixed!