Smart Jobs is a revolutionary new way to build jobs in Tekmetric with just one click. Shop management software, at its core, is meant to help you build jobs, and we wanted to streamline that process as much as possible. So that’s what we did!
Your typical repair order may have one or more jobs packaged together. Usually that requires a lot of clicking around to find the right labor rates, and the right parts, sourcing the parts you don’t have, and applying the right markup matrices, over and over again.
That means an extra click for every single step. If you ask us, that’s too many clicks.
The reality is that all shop management systems require far too many actions for what really should be a one-click process.
When we set out to create Tekmetric, we set out to revolutionize the independent auto repair industry. We wanted to simplify, yet maximize the work your shop does.
We’re certain you’ll love how much Smart Jobs does just that.
"Smart jobs is a must have, it'll speed up your service writing by a huge amount.” - Chris Chagnon, COO at the Cardinal Plaza Shell
What's new with Smart Jobs?
Smart Jobs in Tekmetric will enable service advisors to add jobs to new repair orders in just one or two clicks per job.
That's right, no more digging around for the right fluids and filters, double-checking your inventory, and ordering out-of-stock parts. Smart Jobs does it all for you!
All with just one or two clicks, job builders can create a new job with an automatically generated name that also automatically:
Adds relevant labor line based on the vehicle selected for the job and labor matrix
Changes the required quantity of fluid based on the vehicle selected
Finds parts required for the job from your preferred parts vendors by tapping into the PartsTech catalog containing 15M+ parts, letting you order what you need right then and there (filters and fluids too!)
Applies a parts matrix to the parts of the job based on the cost
Last but not least, applies a total package price to the entire job
Spend less time clicking and more time connecting with customers. Smart Jobs makes everything that simple!
Why You'll Love Smart Jobs
Smart Jobs isn't your average feature release, this is an entirely new simplified, and efficient way for your service advisors to work.
We're certain that you'll love how easy it is for your team to get up and running, provide amazing service, and optimize your shop’s operations to get the most value out of the work your team already does.
Get More Out of the Work You Already Do
Shops don’t only need to focus on getting more cars in their bays. Instead, we want to help you focus on finding ways to work smarter, not harder. With Smart Jobs, it’s right in the name.
Customers truly care about the experience of doing business with your shop. They expect quick response times, individual attention, and friendly, professional service. With Smart Jobs shops have reported 20 minutes saved with just the cabin air filter smart job, now think about how much time would be saved with an oil change job.
Buy parts directly from Tekmetric
Stop spending time juggling back and forth between multiple tabs to search through your suppliers’ inventories. Smart Jobs helps you source your preferred parts for the specific repair job you’re working on directly within Tekmetric. Thanks to our partnership and seamless integration with PartsTech, you can access the parts you need from your preferred suppliers — all without leaving Tekmetric or dealing with pop-out windows. PartsTech brings 225+ parts and tire suppliers across 30k+ locations into one lookup in the Smart Jobs experience, ensuring you always have the needed parts.
Allow service advisors to focus directly on the customer experience by saving time. Easily apply consistent pricing for customers, no matter what vehicle
Stay Ahead of the Curve
In the modern and digital world, things move fast. There's always a "next best thing" around the corner, and customers' expectations can flip on a dime.
Right now is a massive opportunity for shops to meet these new customer expectations to drive their business in entirely new ways.
We saw in our latest Auto Repair Industry Index that the business growing, with Tekmetric shops across the country servicing about 6.35% more cars, on average, over the first half of 2023. Drivers are looking to hold onto their cars for longer than ever before – meaning your shop should take every advantage they can to get ahead!
Simplify training
Getting your team up and running is already easier thanks to Tekmetric’s efficient workflow.
Now, because Smart Jobs works like magic, your new team members can start taking advantage of lightning-quick efficiency right away! Smart Jobs will make it easier than ever for you to focus on training for customer experience and overall shop expectations over the shop management system.
See Smart Jobs In Action!
Curious to see how Smart Jobs will revolutionize your shop in real-time? We can’t wait to show you.
On busy days, it can feel like there are a million things happening at your shop. Technicians are hard at work getting repairs knocked out and service advisors are helping customers. Even on slow days, there’s work to be done. You might decide to tackle that new marketing plan or personally call customers to remind them of service work they’d previously put off.
No matter the circumstances, it’s important to have a way of juggling and managing it all. However, keeping track of everything with pen and paper, a whiteboard, or just by playing it by ear can quickly turn into a headache. After all, those methods are unreliable and complicated. Information can easily get lost in the mix, and all it takes is for one misunderstanding to knock things off track.
Repairs management software can keep you and your team on track and free up your time as a shop owner so you can focus on the high-level aspects of growing your business. Service advisors can use Tekmetric’s Job Board to see the status of repairs, appropriately delegate tasks to technicians, and give customers updates every step of the way.
By streamlining your auto repair shop workflow, you can help your shop create a memorable customer experience that will keep them coming back next time they have a problem.
From the moment customers walk in the door to when they pick up their vehicle, your shop’s service advisors play a crucial role in creating a smooth, enjoyable experience.
Shop management software makes it easy to establish a standardized intake process so that shops can provide the same level of care to their customers every single time.
Service advisors can build repair orders in seconds, apply the right digital vehicle inspection templates with just a few clicks, and quickly text or email the results to the customer for approval.
This frees up their time to focus on the customer directly, address their concerns, and create a stress-free experience. If things go well the first time, and customers feel like they can trust your shop's recommendations, work they'll more than likely come back for future repairs.
Running a repair shop takes more than turning wrenches. It’s booking appointments, reminding customers to show up, following up on declined jobs – all while keeping bays full and the front office running smoothly.
But for most shops, staying connected with customers feels like a second job. Some rely on a patchwork of booking tools, texting apps, and review platforms. Others don’t follow up at all. Either way, things slip through the cracks. The result? Missed appointments, lost revenue, and customers who never return.
That’s why we built Tekmetric Marketing.
Not another system to learn. Not another login to juggle. It’s built right into Tekmetric, the platform you already trust to run your shop. With online booking, reminders, campaigns, follow-ups, reviews, and even a professional website all in one place, Tekmetric Marketing helps you keep customers engaged and loyal automatically – without piling more work on your plate. And it’s designed so anyone on your team can use it. No marketing expertise required.
More Cars. Higher ARO. Steady Repeat Business.
Every repair order holds untapped potential. A declined brake job today can turn into tomorrow’s revenue. A routine oil change can become the start of a long-term relationship.
Tekmetric Marketing makes sure those opportunities don’t slip away. Customers can schedule online 24/7, filling bays while you sleep. Automated reminders cut down on no-shows and keep the calendar steady. Follow-ups on declined jobs and maintenance turn “not today” into approved work. Seasonal campaigns help you bring customers back when business slows.
And if your shop doesn’t have a website, Tekmetric can build one for you, giving customers one more way to find you, book online, and keep your bays full.
As Ryan Froats of Yorktown Auto Care put it: “As an independently-owned shop, dedicating resources towards outreach and follow-up can be challenging. Tekmetric Marketing allows me to communicate with my customer base in a variety of ways, without tying up hours of my work week.”
That’s the difference between a full schedule and an empty bay. Between a one-time job and a loyal customer.
Turn Great Service Into Lasting Loyalty
Great service doesn’t stop when the car leaves the bay. Tekmetric Marketing makes it really easy to keep the relationship going. Post-visit follow-ups that check in with customers after service, showing you care and helping you catch issues early. Review requests that boost your reputation on Google, making it easier for new customers to find and trust you. Private feedback that gives you valuable insights to improve service and address concerns before they go public
Together, these touchpoints build trust, strengthen relationships, and turn satisfied customers into loyal advocates.
One Platform. No Missed Messages.
Because Tekmetric Marketing lives inside Tekmetric, all customer communication flows through one platform – from estimates and approvals to reminders, follow-ups, and promotions. No more bouncing between systems or wondering what’s been sent. Everything is tied to the customer profile, making communication clear, consistent, and professional.
Tekmetric Marketing also works in sync with your shop’s calendar, repair orders, and payments. Bookings instantly block off availability. Reminders align with scheduled work. Everything just works without syncing headaches or double entry.
And here’s the best part: Tekmetric Marketing is designed for busy shop owners and front office staff. It’s easy to set up, runs automatically in the background, and helps you grow your business without adding more to your to-do list – or requiring a marketing degree.
As Corey Hansen of Hansen Auto Repair shared: “It’s so convenient having everything in one place, right inside Tekmetric. I already have Tekmetric open for managing the shop and invoicing, so I don’t have to switch tabs or log into something else to engage with my customers. Having it all together just makes things faster—and for me, saving time is huge.”
Auto Repair. Done Right.
Tekmetric has always been the all-in-one platform that helps shops run better — from managing repairs to taking payments. Now, with Tekmetric Marketing, it’s also the platform that helps you grow faster, keep customers loyal, and deliver a better experience at every turn.
Turn every visit into the next one. With Tekmetric Marketing, it happens automatically.
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