The customer journey at any shop can be stressful on any customer. From when they try to schedule an appointment to when they finally pay for the, potential, costly repair. Hear from, Brendan Quinn, Head of Product at Tekmetric, Kieran O’Brien, and Cayden Phipps, Co-Founders at ShopGenie as they discuss various topics, including:

• The importance of online scheduling for a modern shop
• The importance of DVIs for the customer experience
• How to improve the payment experience while increasing revenue

Join us for an interactive round table discussion, where you will have the opportunity to ask the experts questions and learn about the future of customer experience in the auto industry.