How to Sell an Auto Repair Business (3 Step Guide)

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June 14, 2023

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Read time: 3 min

There are many reasons you might want to sell your auto repair shop.

You might be ready for another venture; you might be trying to fund your retirement; or you might just be curious about the value of your business if you do decide to sell. 

Whether you're actively in the market to sell your shop, or you just want to know how to value an automotive repair shop just in case, you’ve come to the right place.

How to value your auto repair shop

The industry standard for establishing a sale price for an automotive repair business is to use total owner benefit (TOB) multiplied by four (or TOBx4).

So, if you took home an average of $50,000 a year for the past three years, the price of your business will likely be valued around $200,000. Keep in mind this TOB value does not include property value.

For those who are reading this with the hopes of selling in the near future, that valuation method might seem low to you. And it is.

The good news is that you can go above and beyond the industry standard, and sell your shop for a higher value, if you stay on top of your numbers.

Not only will diligent reporting and good customer service increase your TOB, but you’ll also have more leverage when negotiating offers from buyers.

Here are three steps you can take to improve the valuation of your business and secure the money that you worked hard to earn. 

Selling your automotive business

1. Be Tenacious About Gross Profit Margins (GPM)

The old business adage said it best: “It’s not what you make, it’s what you keep.” 

Potential buyers know the ins and outs of how to value an automotive repair shop that’s on the market. They’ll want to see what your shop’s gross profit margins (GPMs) are, not your shop’s revenue.

Your shop’s gross profit margins will give them an idea of what you were able to take home—and by extension, what they can expect to be able to take home if they go through with the purchase. 

Here are some strategies to start increasing your GPM today:

  • Increase prices on your parts or labor. A parts matrix and a labor matrix that’s built into a cloud-based shop management system can help you mark up your prices without sticker-shocking your customers. 
  • Ensure all cores and unused parts are returned. Reports within a shop management system, such as Tekmetric’s Parts Purchased Report and Parts Usage Report, can give you a clear picture of how much you’re spending versus how much you’re using. 
  • Cease ineffective marketing campaigns. Tracking the ROI you’re getting from various marketing campaigns by having your service advisors track marketing sources on each repair order can help you pinpoint what’s working and what’s not so that you can put your money where it will yield the best results. 

Tekmetric’s various built-in reports can give you a clear picture of what your margins are, so you can keep adjusting your strategy to get even better margins that will impress prospective buyers.

2. Increase Your Average Written Repair Order (AWRO)

In the majority of cases, your AWRO can and should be higher than you think. 

Let’s do some quick math. It costs drivers an average of 10 cents a mile to maintain their vehicles. If someone drives 15,000 miles a year, and each mile costs them around 10 cents of wear and tear, that person is looking at $1,500 in repairs each year.

Even if we stay on the conservative side, that person is looking at spending $1,000 on annual maintenance. 

When you consider how often each customer visits your shop annually, do those numbers sound in line with your shop’s current AWRO? 

By running thorough inspections on each vehicle, your technicians can catch all potential issues, including budding issues that will need to be addressed down the line.

Digital vehicle inspections encourage technicians to give customers a holistic overview of which issues need work immediately, which issues will need work soon, and what’s good as-is. And with these more thorough inspections, your service advisors can maximize their AWRO. 

Be careful not to prioritize a high AWRO at the expense of customer trust. One great way to balance AWRO with customer trust is by showing customers what work needs to be done ASAP, and what work can wait. 

3. Work to Maintain an Excellent Social Reputation Everywhere

Prospective buyers are going to look at your ratings on various platforms, including Google, Facebook, Yelp, Better Business Bureau, Indeed, and Glassdoor. 

Why?

Because buyers want to invest in a shop that has a strong social reputation among customers and employees, and by extension, the broader community.

Buyers might feel uneasy purchasing a shop with bad ratings. They might back out of the sale, or even try to pay less for the purchase, citing the low ratings as a reason why.

But when you have high ratings on these platforms, you’ll have more leverage to negotiate a higher price. 

👉 Ready to grow your automotive business? [Book a personalized Tekmetric Demo Here]

FAQ

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Scaling your auto repair business requires moving beyond simple spreadsheets and paper repair orders. You need a robust shop management software that has enterprise-level features, centralized real-time reporting, and helps you provide a consistent customer experience across locations.

This guide breaks down the top enterprise software solutions for auto repair shops with 2+ locations.

Top 5 Enterprise Solutions for Shops With Multiple Locations

Finding the right software partner for your expanding shop is critical to your success. Below you will find our top overall picks for multi-shop operators (MSOs).

1. Tekmetric

Multi-shop owners love Tekmetric because they can run their entire business, across all locations, from one platform. Featuring an all-in-one shop management solution with centralized real-time reporting, marketing, payments, and 70+ integrations, Tekmetric makes it easier for you to manage multiple locations.
Why we picked Tekmetric:

  • Unified inventory & part management: See your entire inventory availability, order parts, and transfer parts across locations as needed.
  • All-in-one solution: Instead of switching between platforms, Tekmetric offers shop management, POS, and CRM in one place.
  • Company history: Built by a former shop owner, Tekmetric is often praised for ease of use, simple onboarding, reliable support, and listening to customer feedback.
  • Pricing: Starts at $179/mo (billed annually).

2. Shop-Ware

Shop-Ware is designed to help you maintain consistency across multiple locations with unified customer history, reporting, and employee management features.

Why we picked Shop-Ware:

  • Reporting: Find the metrics that matter the most to your business.
  • Customer experience: Standardize your customer experience across locations.
  • Employee management: Easily compare employee productivity and manage permission levels.
  • Pricing: Starts at $224/mo (billed annually).

3. Protractor

Protractor is a popular shop management system for shops with multiple locations or franchises. Protractor offers advanced reporting features and shop management features so you can run your shop confidently.

Why we picked Protractor:

  • Reporting: Performance tracking, insights, and employee productivity monitoring.
  • Accounting: Built-in accounting tools.
  • Integrations: Multiple integration partners.
  • Pricing: Starts at $359/mo (billed annually).

4. Fullbay

Fullbay specializes in heavy-duty truck and trailer repair shops. Most standard shop software struggles with the complexity of fleet maintenance, but Fullbay was built for it.

Why we picked Fullbay:

  • Centralized inventory: Track parts and inventory across all locations.
  • Integrations: Fullbay has plenty of industry interrogations to keep your shop running.
  • Cloud-based: Manage your shop from anywhere.
  • Pricing: Starting at $188/mo.

5. Garage360

If you are looking for a lighter software solution, Garage360 might be a good option for your shop. Supporting quick-lube, body/collision, and fleet, Garage360 can be used in a variety of shops.

Why we picked Garage360:

  • Versatile: Can be used in multiple shop types.
  • Permission control: Manage your employee permissions across locations.
  • Reporting: Pull the data you need to make informed decisions.
  • Pricing: Starting at $79/mo (billed annually).

Which software features should I look for when I manage multiple shops?

If you are comparing software options for your chain operations, these are the modern features to look for:

Centralized real-time reporting: Tired of trying to guess how each shop location is performing? Pick a software that can pull the data you need from any location or aggregate it across shop locations within a user-friendly dashboard.

Inventory/parts management: Tracking parts can be difficult as you expand. Find a solution that can track inventory levels and transfer parts as needed across locations.

Standardized workflows: Having standard workflows streamlines your shop operations. Select a software that can standardize your operations, prices, and procedures.

Employee permissions: Managing employee permissions is critical to ensuring the safety of your company data and holding employees accountable. Pick a software that keeps your business secure.

Customer communication: Modern customers expect a higher level of communication than they did 10 years ago. Find a shop management solution that provides online scheduling, DVIs, two-way texting, and other modern customer experience tools.

Single vs. Multi-Location Management: What are the differences?

Why can’t you just use a single-shop system? The difference lies in automation and control.

  • Standardization: In a multi-location setup, you need to ensure that technicians at every shop are following the same workflow and procedures so your customer experience is consistent.
  • Visibility: Single shop software may have reporting, but you need to be able to compare metrics between shops to make informed business decisions.
  • Security: Multi-shop software provides employee permission settings and typically comes with advanced data protection.
  • Pricing: Most single-shop software options will charge you per user or limit repair orders. Enterprise software will grow with you and charge based on the number of locations.

Final Thoughts

Choosing an enterprise-level auto repair shop software isn't just about features; it's about finding a partner that helps you maintain a consistent customer experience as you grow. Whether you prioritize inventory management, deep metrics, or standard procedures, ensure you find a solution that can grow with you.

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