No items found.

The Tekmetric Industry Index Report: How To Make Your Great Shop Even Better

|

March 2, 2024

|

Read time: 3 min

Some of the minds behind Tekmetric have been exactly where you are: running a shop and trying to maintain that fine balance between success for your team, success for your customers, and success for your business.

And we know there's always that extra .001 millimeter room for improvement, which is why we set out to help shops find and make those improvements. Everything about Tekmetric is about making your shop better!

But we also know that you spend a lot of time running your shop, and that’s why we’re happy to do that heavy lifting. Part of the natural byproduct of helping great shops get better is we have a lot of data and a lot of insight into how shops can, and maybe even should, operate. 

That's the beauty of modern cloud-based shop management systems, they provide businesses like yours with a strong foundation of organization, simplicity, and functionality to run your shop, with the flexibility and freedom to run it in whatever way works best for you.

Looking specifically at the first half of 2023, we set out to gather a high-level view of the entire independent auto repair industry alongside unique Tekmetric shop data to understand how shops like yours can save time, improve operations, and bolster your profit margins.

The goal behind our latest industry index report was simple: we wanted to make it as easy as possible for shops like yours to take advantage of all that amazing data and industry expertise we've gathered along the way.

Keep cars on the road, customers happy, and your team supported for a successful business.

There's A Window of Opportunity for Shops to Embrace New Technologies

Between economic uncertainty, modern buying experiences, and changing technologies, shops have a unique window of opportunity.

imply put: shops that embrace these market changes – by adopting new technologies, new management platforms, expanding their talent pool, and meeting customers’ expectations –  can boost their average repair order value, while dramatically simplifying workflows.

Just by embracing new tools (think back to when you bought that new alignment rack!), independent auto repair shops can get more value out of the work they already do and position themselves -- their business -- for success and growth. whatever that might mean to them.

Make Your Great Shop Even Better

When it’s as easy as possible for customers to do business with your shop, they’ll be more likely to approve costly repair orders and think of your shop as their first resource the next time they need their vehicle repaired.

Drive to success, download the Industry Index Report now!

👉 Ready to grow your automotive business? [Book a personalized Tekmetric Demo Here]

FAQ

More articles

Traditionally, there are four pillars to an auto repair shop that all support one another: the shop owner, technicians, customers, and service advisors.

The integrity of the shop depends on each of these pillars in different ways. The shop owner needs to make the right calls and put the right systems in place for technicians and service advisors to do their jobs. Technicians must stay focused on repairs. And loyal customers keep the lights on.

By effectively leading your team, service advisors can support the other three pillars of the shop—and in turn, achieve balance and improve the quality of your job. Getting started in your Service Advisor career, or looking for some tips? Here’s how to lead your team with intention.

Your automotive shop is the beating heart of your business. A well-designed basic auto shop layout can streamline operations and refine your business.

When you plan to refresh your auto mechanic shop, consider how to make efficient use of your available space, enhance safety, refine the look and feel of the shop, and improve customer comfort.  Most of all, upgrading the technology that forms the backbone of your business is a major component of a modern auto shop. 

Manage space effectively

No matter how much square footage your shop has, you can maximize your layout to house everything you need. Consider the size and shape of your space before you commit to a specific layout. Evaluate the services you currently or intend to provide so you can plan your space safely and efficiently. 

Some of those considerations include: 

  • Equipment locations: Look at your  permanent installations, such as lifts and compressors as well as movable items.
  • Storage: Organize storage areas so parts and equipment are easily accessible and tidy, both making them easy to find and improving your shop’s appearance and parts storage.
  • Working areas: Set up your workbenches and counter space so technicians can perform detail work away from the vehicle. 
  • Loading bays: Verify your loading bay areas have adequate clearance.  
  • Waiting rooms: Design an appealing space so your customers have a clean, well-lit, and comfortable place to wait. 
  • Administrative offices: Make sure your employees have all the tools they need to keep the business running efficiently.  

Effective space management also plays a big part in keeping an auto shop safe. 

No items found.
5 Design Ideas for an Efficient Auto Shop Layout

July 11, 2023

Read time: 3 min

read more

G2 gathers the reviews and opinions of real Tekmetric customers and compares them with competitors in the auto repair shop software industry. Awards are based on metrics such as usability, results, and other factors.

For Fall 2025, G2 has awarded Tekmetric with a range of badges, including Momentum Leader, Best Results, Best Usability, Best Realtionship, Most Implementable, and Grid Leader.

These awards reflect our customers' experiences and trust in Tekmetric, highlighting their role in our success. 

What These Badges Mean

  • Momentum Leader: We're leading the pack, constantly evolving to meet the ever-changing needs of the automotive industry.
  • Best Results & Best Usability: Tekmetric is designed to be intuitive and user-friendly, helping you achieve the results you want.
  • Most Implementable:  Change can be scary – That's why we've made it easy to get started and integrate with Tekmetric so you can hit the ground running.
  • Grid Leader: This badge showcases how our customers describe Tekmetric as the go-to solution for auto shop management.
  • Best Relationship: Tekmetric has always been focused on creating a positive experience and relationship with our customers.

Thank You to Our Customers

We couldn't have done it without our customers! Your feedback and support drive us to continually improve and deliver the best possible shop management experience. We're excited to continue this journey with you and can't wait to see what we accomplish together in the future. We'll continue to innovate, listen to your feedback, and provide the tools you need to run your shop.

No items found.
Tekmetric Continues Momentum with Fall G2 Awards

September 12, 2025

Read time: 3 min

read more