Inventory can include items like oil, tools, and large equipment. It also includes stock items, or parts which are sold to the customer during the course of repairs, such as gaskets and timing belts.
Inventory management and parts management go hand in hand, but outside of labor profits, the profit a shop brings in ultimately comes from parts markup at the point of sale. Consequently, there’s very little room for error in managing parts.
Simply put, mismanaged parts means money left on the table and unhappy customers—a combination no shop owner or automotive team wants to experience.
A good auto parts inventory management system should let you:
• Know what parts you have in stock and how many you have
• Track what sells and what sits on the shelf longer than it should
• Help you plan for growth.
With the right auto parts inventory management system, your shop can go from disorganized to a well-oiled machine generating more and more profit.
How to know when it’s time to update your auto parts inventory management system
What are some indicators that your auto parts inventory management could use a tune up? And when should you start looking into shop management systems like Tekmetric? Here are some indicators to look for:
1. Overstocking Parts
It is easy to overestimate the demand for a specific part, especially if you are ordering parts between seasons, ordering specialty parts, or still using pen and paper or a spreadsheet to calculate your inventory.
Whatever the cause, it is important to remember that every part has a carrying cost. You can think of “carrying cost” as the storage cost for a part. Every part that sits on a shelf and occupies space that better selling products could take up costs your business money.
2. Parts Shortage
If you’re constantly running out of supplies, your auto parts inventory management system is failing. Good parts management requires staying ahead of the curve to anticipate the needs of your shop.
If you are always running out of parts and having to order them before you can complete a job, jobs will take longer, you’ll wind up paying more for parts, and you may lose your customers’ trust.
3. You're wasting time finding parts!
Whether the problem is a shortage or overstocking, either way your shop is spending too much time managing inventory ineffectively! If inventory management has become a dreaded task at your shop simply because it takes so long to complete, it is time to upgrade your system.
Inventory management must be a smooth process if you want the rest of your shop to operate efficiently. If regular check ups on your auto parts inventory are taking too long, it is probably a sign of a larger underlying problem—disorganization.
Own Your Parts Inventory With a Cloud-Based Shop Management System
You can’t run a shop without the right parts and tools, and in today’s automotive industry. Cloud-based shop management systems not only simplify your shop's operations, they even make it easier to make more money!
1. Direct Integrations with Parts Vendors
With immediate access to your favorite vendors directly inside Tekmetric, service writers can instantly find what they need.
Even better, because you an integrate multiple vendors, your shop can compare prices to get the best deal, and place an order in a matter of seconds.
2. Complete Inventory Management - From Anywhere
Track the flow of parts in your shop with Tekmetric's Inventory that connects to repair orders, estimates, and more. If you don't have a part in stock while working on a car, quickly swap the part for a similar one in inventory.
And because your shop management system is in the cloud, you can access your shop's parts inventory and do everything you could in your shop right from your phone or tablet. Literally, you can log in from anywhere in the world you have an internet connection to gain complete access to your shop remotely.
3. Create parts matrices to apply the right mark-up every time
By building streamlined process for marking up parts, shops can ensure grow your shop’s profit margin while staying fair to customers.
Fine Tune Inventory Management with Tekmetric
Whether you need to track down a stray steering column or make a decision about how much to invest in A/C repair parts for the summer, Tekmetric is your go-to system for gaining a better understanding of how parts move through your shop.
Scaling your auto repair business requires moving beyond simple spreadsheets and paper repair orders. You need a robust shop management software that has enterprise-level features, centralized real-time reporting, and helps you provide a consistent customer experience across locations.
This guide breaks down the top enterprise software solutions for auto repair shops with 2+ locations.
Top 5 Enterprise Solutions for Shops With Multiple Locations
Finding the right software partner for your expanding shop is critical to your success. Below you will find our top overall picks for multi-shop operators (MSOs).
Multi-shop owners love Tekmetric because they can run their entire business, across all locations, from one platform. Featuring an all-in-one shop management solution with centralized real-time reporting, marketing, payments, and 70+ integrations, Tekmetric makes it easier for you to manage multiple locations. Why we picked Tekmetric:
Centralized reporting: Real-time dashboards enable you to see how each location is performing. You can track financials, employee performance, shop metrics, ARO, car count, and more.
All-in-one solution: Instead of switching between platforms, Tekmetric offers shop management, POS, and CRM in one place.
Company history: Built by a former shop owner, Tekmetric is often praised for ease of use, simple onboarding, reliable support, and listening to customer feedback.
Shop-Ware is designed to help you maintain consistency across multiple locations with unified customer history, reporting, and employee management features.
Why we picked Shop-Ware:
Reporting: Find the metrics that matter the most to your business.
Customer experience: Standardize your customer experience across locations.
Employee management: Easily compare employee productivity and manage permission levels.
Protractor is a popular shop management system for shops with multiple locations or franchises. Protractor offers advanced reporting features and shop management features so you can run your shop confidently.
Why we picked Protractor:
Reporting: Performance tracking, insights, and employee productivity monitoring.
Fullbay specializes in heavy-duty truck and trailer repair shops. Most standard shop software struggles with the complexity of fleet maintenance, but Fullbay was built for it.
Why we picked Fullbay:
Centralized inventory: Track parts and inventory across all locations.
Integrations: Fullbay has plenty of industry interrogations to keep your shop running.
If you are looking for a lighter software solution, Garage360 might be a good option for your shop. Supporting quick-lube, body/collision, and fleet, Garage360 can be used in a variety of shops.
Why we picked Garage360:
Versatile: Can be used in multiple shop types.
Permission control: Manage your employee permissions across locations.
Reporting: Pull the data you need to make informed decisions.
Pricing: Starting at $79/mo (billed annually).
Which software features should I look for when I manage multiple shops?
If you are comparing software options for your chain operations, these are the modern features to look for:
Centralized real-time reporting: Tired of trying to guess how each shop location is performing? Pick a software that can pull the data you need from any location or aggregate it across shop locations within a user-friendly dashboard.
Inventory/parts management: Tracking parts can be difficult as you expand. Find a solution that can track inventory levels and transfer parts as needed across locations.
Standardized workflows: Having standard workflows streamlines your shop operations. Select a software that can standardize your operations, prices, and procedures.
Employee permissions:Managing employee permissions is critical to ensuring the safety of your company data and holding employees accountable. Pick a software that keeps your business secure.
Single vs. Multi-Location Management: What are the differences?
Why can’t you just use a single-shop system? The difference lies in automation and control.
Standardization: In a multi-location setup, you need to ensure that technicians at every shop are following the same workflow and procedures so your customer experience is consistent.
Visibility: Single shop software may have reporting, but you need to be able to compare metrics between shops to make informed business decisions.
Security: Multi-shop software provides employee permission settings and typically comes with advanced data protection.
Pricing: Most single-shop software options will charge you per user or limit repair orders. Enterprise software will grow with you and charge based on the number of locations.
Final Thoughts
Choosing an enterprise-level auto repair shop software isn't just about features; it's about finding a partner that helps you maintain a consistent customer experience as you grow. Whether you prioritize inventory management, deep metrics, or standard procedures, ensure you find a solution that can grow with you.
Thought Leadership
Shop Management
Best Auto Repair Software for Multiple Locations (Full Guide)