Tekmetric Reviews

Ease of use and clarity of communication from the technician, to the writer, and to the customer. We use this program easily 60+ hours a week with technicians being in the shop without service writer's being on site, and being able to still have estimates being put together is great for productivity. The program is so easy to use it allowed for seamless integration to our business when we switched shop programs. We have been able to get even our least tech savvy employees to use the program with ease on both tablets and desktop computers. Customer support has been great with what few issues we've had. New updates and features are regularly rolling out to keep us working as efficiently as possible.

The program is very user friendly & easy to navigate.

It's a fully-functional, COMPREHENSIVE software for running your entire shop! It integrates every aspect of running our shop - from scheduling appointments and messaging customers to integrating payments and sending invoices.

Customer service has always been fast and I like that they are always improving the system and even in the last 6 months the system has greatly improved. I like the ease and the ability to be more transparent with my customers with detailed inspections and photos.