KNOW WHO’S CALLING BEFORE YOU SAY HELLO
Every call starts with context, not questions. Phones automatically identifies callers and surfaces the customer, vehicle, repair order, and appointment information your team needs before the conversation even begins.
- Know who’s calling before you answer
- Access customer, vehicle, repair order, and appointment details instantly
- Recognize existing customers and quickly identify new ones
- Spend less time searching. More time serving customers.
KEEP EVERY CONVERSATION CONNECTED
Customer conversations shouldn’t live outside your shop management system. Phones keeps every call connected to the customer record, making it easy to reference previous conversations, capture notes, and keep your entire team in sync.
- Capture call notes while conversations are still fresh
- Access call history and voicemail without leaving Tekmetric
- Keep conversations connected to the customer record
- Keep your team aligned across every interaction
TURN CONVERSATIONS INTO ACTION
Every customer conversation should move work forward, not slow it down. Phones helps advisors take action immediately, reducing clicks and keeping work moving inside Tekmetric.
- Launch calls directly from Tekmetric with one click
- Turn new callers into appointments faster
- Automatically prefill appointment details from active calls
- Move seamlessly from conversation to action
BUILT INTO TEKMETRIC. CONNECTED THROUGH RINGCENTRAL
Phones is built directly into Tekmetric and currently integrates with RingCentral. If you’re already using RingCentral, getting started only takes a few minutes. If you’re new to RingCentral, their dedicated sales and implementation team will help you migrate with confidence.
- Native Tekmetric integration
- Fast setup for existing RingCentral customers
- Preferred RingCentral pricing
- Dedicated migration support
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