The Best Software for Auto Repair Shop Owners Who Want Grow Their Business

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January 20, 2023

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Read time: 3 min

When you started your auto repair business, you probably had to make some big investments, including property, equipment, and employees. Now, to take your shop even further, you might be considering investing in a shop management system.

A shop management system can quickly transform your shop. An ideal system helps you create more efficient workflows and keep track of critical metrics so you can make savvier business decisions.

However, the idea of transformation can cause some doubts. You might be worried that your team might not even like using the shop management system, that adjusting to change will take too long, and that the software ultimately won’t end up paying for itself.

To eliminate doubts, it’s important to find the shop management system that will:

  • Transform your shop with little hassle, as quickly as possible
  • Inspire your team to work more efficiently
  • Grow your business’ profitability so that the investment is more than worthwhile
  • Free up your time

So, what’s the best software for auto repair shop owners? And what features should you look for? Here’s what you should be considering as a shop owner.

👉 Ready to grow your automotive business? [Book a personalized Tekmetric Demo Here]

Cloud-Based

There’s a reason more and more people are switching to cloud-based software: it’s hassle-free. To transform your shop, you won’t have to go through an extensive, complicated installation process that involves purchasing and setting up servers. You also won’t have to worry about losing your data if those servers malfunction.

Instead, with cloud-based software, you can just move over your data, log in to your system on your browser, and in no time, you and your team can get to work. Once you and your team have gotten the hang of it, you’re free to pretty much work from anywhere you have an internet connection.

With Tekmetric, your shop’s data lives on the cloud. After all, there are days when you won’t be able to make it to the shop. Maybe your child is sick and you need to take them to the doctor, or maybe you need to head out of town for a conference. But, in either case, you still want to know what’s going on at your shop. Here’s how Tekmetric user Matthew Carlson of Fix It Forward Auto Care puts it:

​​”The thing that really impressed us right away with Tekmetric was the ease-of-use—the ability for anybody in the shop to see what's going on and be able to use it. Because it's cloud-based, everyone in my shop has a computer, and they know what’s going on.”

Customer Support

Change is challenging, especially when it comes to switching to a new shop management system. A cloud-based solution simplifies the transformation process from the get-go, but a reliable customer support team will help you get your data transferred over within the first few weeks. They’ll also help you and your employees quickly learn everything you need to know to overcome initial challenges and maximize the software.

The reality is that no software is hiccup-free, especially when you’re learning to navigate it as a new user—you’ll want to learn all the tips and tricks that will make your life a breeze.

Tekmetric’s reliable customer support team will be on hand to answer any questions that pop up along the way. Down the line, even as an established, experienced user, you might have a question or two about, say, a newly released feature. When you have these types of questions, you’ll want to reach customer support as soon as possible. At Tekmetric, we resolve our users’ issues rapidly, so they can keep moving their daily operations forward.

No matter which solution you’re considering, here are some questions to ask to determine how reliable their customer support is:

  • What is your process for getting my data moved over?
  • What are the best ways to reach your customer support team?
  • What are your customer support hours?
  • How many people are on your customer support team?
  • How long does it take on average to resolve support tickets?

Integrations  

When you’re onboarding to a new shop management system, integrations can help you make that transformation even more seamless.

After all, chances are that you use other solutions (parts ordering, marketing platforms, etc.) to grow your business. Ideally, you want a shop management system that has a substantial number of integrations, so you can easily keep using the tools you love alongside each other.

And with integrations, you won’t have to spend valuable time hopping back and forth between a million open tabs, and you can even explore new tools!

Tekmetric integrates with over 35 industry-leading solutions in parts ordering, marketing, management and communication, including:

  • BG Products
  • PartsTech
  • WORLDPAC
  • MyShopManager
  • Kukui
  • The Back Office
  • Slack

Workflows

Think about the various workflows you already have at your shop. Perhaps service advisors are required to update guests once their repairs are 50% of the way through. To get that information, they regularly check in with the technicians. The right shop management system will transform existing workflows at your shop, making it easier for your team to work in harmony.

With Tekmetric, you can boost your team’s efficiency. Tekmetric helps your team achieve a work more efficiently by decreasing their distractions, offering them a sense of control, and helping them set clear goals.

For example, Tekmetric’s Job Board gives service advisors a bird’s eye view of which stage every repair is in at your shop, including how much time is remaining. Service advisors can instantly get that information without leaving their workstations.

When you streamline workflows with Tekmetric, your team members will be able to manage themselves better. In turn, you’ll be able to focus less on managing the day-to-day operations of your shop, and more on the high-level decisions that will help you bring in more revenue, hire more team members, and perhaps even open more locations.

Reporting

One of the keys to growing your auto repair business is keeping track of various metrics, including average repair orders, car count, profit margins, labor hours, and mechanic labor efficiency.

Ideally, you want a shop management system that can generate in-depth reports and help you analyze your shop’s data, so you can make business adjustments as necessary.

For example, after reading through an End-of-Day Report, you might realize that your shop’s profit margins aren’t as wide as you’d like them to be. You can do several things to turn that around, such as ramping up your shop’s marketing efforts or slightly increasing the pricing on certain parts.

Tekmetric offers over 15 types of reporting so you can keep a pulse on your business in real time. Those reports include end-of-day reports, tech hours, declined jobs, parts purchased reports, and more.

Scalability

As you’re making decisions to grow your business, you might want to hire more employees or open another location. The last thing you want to worry about is the added cost of adding a new user or building an entirely new management system each time you open a new location.

When you’re ready to scale, it should be easy and affordable to add users or implement your shop management system at a new shop.

Tekmetric enables you to add unlimited users and devices within a single shop. And opening a new shop on Tekmetric is as simple as adding it to the system!

The Best Software For Auto Repair Shop Owners Eases Transformation, Boosts Efficiency, and Grows Your Business

Ultimately, the best software for auto repair shop owners is one that will help them transform and grow their shops with ease. To summarize, here’s how the core features we discussed help you accomplish shop transformation and growth:

Of course, you’ll want to consider other features too, such as true two-way-texting that enhance your guest experience, and touchless payment features that will enable your guests to pay whenever and wherever it’s most convenient for them.

When you start with these core features, you’ll be able to transform your shop, scale, and look at your numbers regularly and go, “Wow, this change was worth it!”

FAQ

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In the world of tires and engine diagnostics, the most powerful tool in your automotive shop might not be in your toolbox—it might be online. For the modern auto repair shop, a professional website is no longer a luxury; it’s a necessity. It’s your 24/7 receptionist, your most compelling advertisement, and your digital front door.

But where do you start? The world of web design can feel as complex as a modern car's electrical system. This guide will navigate you through the complexities of website building and best practices to drive customers to your shop.

Why a website is essential for mechanics

In an age where the first step to solving a problem is a Google search, your customers are looking for you online. When a check engine light flashes or brakes start to squeal, their phone is the first thing they reach for. If you’re not there to be found, you’re handing business to your competitors.

1. Building trust: A professional car repair website acts as a digital handshake. It tells visitors that you are a legitimate, trustworthy auto repair business.

2. 24/7 Marketing engine: Your shop has closing hours, but your website works around the clock. It provides essential information like your location, auto services, and phone number. You can even add online booking features so you never miss a customer when they are ready to book.

3. Local search and SEO: A well-optimized website is critical for local SEO optimization. When someone searches "car repair near me," search engines like Google prioritize businesses with informative and mobile-friendly websites. A strong online presence puts you at the top of those results, making you the default choice for local customers in need. More on SEO later.

Key features for your auto repair shop website

Features to include in an auto repair website.

To be effective, your mechanic website needs more than just a pretty face. It requires specific features and functionality to meet the needs of your customers.

1. Contact information and hours

Your phone number, address (with an embedded, clickable map), and business hours should be prominently visible on your homepage, preferably at the top and bottom of every page. A simple and memorable automotive shop name can also help you be easily remembered when the next check engine light comes on.

2. Add service pages

Don’t just say "we fix cars." Create distinct auto repair service webpages listing all of your car repair services: oil changes, brake repair, engine diagnostics, transmission services, tire rotation, auto care, etc. This not only informs customers but also provides valuable keywords for search engines and helps customers know if you perform the service they need. You can also include your prices if you think it is a selling point.

3. Online appointment booking and payments

Convenience is king. An integrated booking system that allows customers to select a service and schedule a time slot is a game-changer. It reduces phone tag, streamlines your workflow, and improves the overall customer experience.

Tek-Tip: Overwhelmed? Tired of boring website templates? Let Tekmetric build you a custom website that is tailored to your business. (Must be a Tekmetric customer).

4. Customer testimonials and reviews

Social proof is incredibly persuasive. A dedicated section for reviews from satisfied customers builds trust and validates your quality of work. An easy place to start is by managing and responding to your Google reviews.

5. Mobile-Friendly design

The majority of local searches happen on mobile phones rather than desktops. Your website must be optimized for mobile devices and fully responsive to provide the best user experience.

6. Blogs

Writing blogs about topics your customers care about can be an easy way to drive online engagement and new customers. Make your blogs specific to your geographical area such as “How to fix a flat tire in Houston, Texas” or “What to do when your check engine light comes on in Denver, Colorado”.

7. Search engine optimization

Stop what you are doing and search for your key automotive services in Google. Does your shop show up on the first page of Google? If not, you likely have an opportunity to optimize your SEO strategy and online presence.

8. Clear goals

Your website should make it easy for customers to contact you or to book an appointment. Whether you add a contact form or online booking functionality, make it easy for potential customers to start the process.

9. Your story

Is your shop veteran or family owned and operated? Sharing your story and what makes your shop unique can be a big selling factor for potential customers.

The best website builders for your shop

You don’t need to be a coding expert to build a website. Modern website builder platforms offer intuitive tools that make the process straightforward.

Tekmetric: If you are tired of boring website templates and are already a Tekmetric customer, Tekmetric will build you a custom website design that matches your brand and services. You can even add SEO support and online bookings so you can waste less time on marketing and spend more time with your customers. Best of all, everything syncs with your Tekmetric platform so everything stays in one place.

CAUTION: building your own website can be time consuming, expensive, and lead to poor results. Most website builders do not have automotive industry experience and may not know the best practices. Let Tekmetric build you a custom website that is tailored to your business. (Must be a Tekmetric customer).

Wix: If you want to invest the time and manpower to create your own website, Wix is known for its user-friendly drag-and-drop interface. It offers a wide selection of website templates, including many designed for the automotive industry.

Squarespace: Squarespace is another great option if you want to build your website yourself. Squarespace is known for its clean and modern website design templates.

Best auto repair website templates

Automotive website design templates.

Choosing a website design is about finding an aesthetic that reflects your brand and serves your customers' needs. Look for designs that are clean, professional, and easy to navigate. Here are a few of our favorite automotive websites:

KARR Automotive

The KARR website offers an engaging video on the home page paired with a bright aesthetic. It stands out to prospects with clear call-to-actions, customer testimonials,  services, and contact information.

Anderson Auto Repair

The Anderson website grabs your attention immediately with high-quality shop images with a minimalist aesthetic. We loved the easy to use online booking tool and embedded Google map for easy directions.

Hansen Auto Repair

Hansen Auto Repair has done a great job making their website easy to navigate and incorporating clear call-to-actions. They added specific service level website pages to maximize SEO performance and even added coupons/warranty information. The theme is patriotic while also being professional.

Quality RV Solutions

The last website to make our list was an RV repair shop showcasing that all types of repair shops need a website to drive business. This website also stood out because they added a link to their merchandise store and helpful FAQs.

How to choose the right website design for your shop

With so many options, how do you pick the web design that's right for you?

Define your goals: What is the single most important action you want a visitor to take? Is it to call you? Book online? Visit your shop? Your entire design should guide them toward that goal.

Customer first: Are you serving busy parents who value convenience, or car enthusiasts who appreciate technical detail? Your design, from colors to fonts, should speak their language.

Brand identity: Your website is an extension of your physical car mechanic shop. If your shop is known for being modern and tech-forward, your website should reflect that. If you're a third-generation family business, your site should convey that heritage and trust.

Budget and resources: Consider both the initial cost and the long-term maintenance of the website.

Prioritize functionality: A beautiful website that is slow, confusing, or broken is worse than a simple website that works perfectly. Ensure the website template you choose is fast-loading and provides a seamless user-friendly experience for your visitors.

Final thoughts

Building a modern auto repair website is one of the single best investments you can make in the future of your automotive business. It establishes your credibility and works 24/7 to attract new clients.

How to Build an Auto Repair Website (The Complete Guide)

October 29, 2025

Read time: 3 min

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Looking for the best automotive industry conferences and events for 2026? This guide will help you navigate the most impactful automotive conferences and trade shows slated for 2026. We will dive into what makes each event unique, price, location, and more.

Key Automotive Conferences and Trade Shows

When it comes to elevating your auto repair business or career, knowing which events to prioritize is crucial. Each of these conventions offers a distinct experience, catering to different roles in the shop. Let's explore the big events you can’t miss in 2026.

1. Tektonic

What:  Tektonic is a brand new automotive conference for 2026. Whether you're leading the business, managing the front desk, or turning wrenches in the bay, Tektonic offers tailored training to elevate your skills, connect with peers, and drive your career forward in a space built for you.

Come for the shop-tested fixes. Leave with the horsepower to hit top-gear growth. Tektonic is a three-day event built for every shop, no matter your size, brand, or business model. Expect industry-first content, with Tekmetric-backed know-how.

When: April 9-11th, 2026

Where: Marriott Marquis - Houston, TX

Cost: Early bird pricing starting at $750.

Website: https://www.tekmetric.com/tektonic

2. SEMA Show

What: The SEMA Show offers an attendee experience like no other automotive trade show on the planet. It's the best place to see thousands of the newest automotive performance products from new and iconic exhibitors, discover the latest product and vehicle trends, and develop essential skills by attending any one of the 99+ free education sessions – all of which are led by top industry professionals.

The SEMA Show is the premier auto show geared to help small businesses thrive and succeed. The trade-only event enables automotive specialty equipment manufacturers to display alongside automotive manufacturers to debut new, innovative products and connect with industry buyers from all over the world.

When: November 3-6th, 2026

Where: Las Vegas Convention Center - Las Vegas, NV

Cost: Early bird pricing starting at $50

Website: https://www.semashow.com

3. AAPEX

What: Only AAPEX gives you the training, products, and insights to help you stay ahead today and prepare for tomorrow — all while you connect with the entire industry under one roof! Live, interactive demos. Expert-led business education. Our most robust training program yet. It’s all here to give you a jump on every new advancement and the knowledge to tackle your biggest challenges.

Where else can you come face-to-face with the world’s part suppliers showcasing innovations that give you an edge in the here and now — and global perspectives on where the industry is headed next?  Spend three days at AAPEX Las Vegas and make sure you’re ready to steer your business toward success!  

When: November 3-5th, 2026

Where: The Venetian Expo & Caesars Forum - Las Vegas, NV

Cost: Early bird pricing starting at $50

Website: https://www.aapexshow.com

4. NADA

What: NADA Show offers a full program of innovative products, emerging trends and networking opportunities. Four full days of outstanding education, emerging trends and networking opportunities for all areas of your dealership.

When: February 3-6th, 2026

Where: Las vegas Convention Center - Las Vegas, NV

Cost: Early bird pricing starting at $679

Website: https://www.nada.org/nada-show-attend

5. ASTA

What: The ASTA Expo is an annual event that brings together professionals from the automotive aftermarket industry for training, networking, and discovering the latest innovations. Anyone is welcome, including shop owners, managers, technicians, service writers, and anyone in the automotive service and tire industry looking to grow their knowledge, network, and business.

When: September 25th, 2026

Where: Raleigh Convention Center - Raleigh, NC

Cost: Not disclosed for 2026 yet - check website.

Website: https://astausa.org/pages/asta-expo-2025

6. Shop Hackers

What: The annual Shop Hackers seminar provides owners and staff in the independent automotive repair and collision/body industries with: Top-tier knowledge, life-changing personal connections, actionable strategies, increased motivation, one unforgettable experience.

With over a thousand attendees, a large array of vendors, and world-renowned industry leaders, this auto conference is unlike any other in the industry. You may laugh, you may cry, you will eat well, and one thing is for sure — you will walk away changed for the better.

When: July 2026

Where: Murfreesboro, TN

Cost: Not disclosed for 2026 yet - check website.

Website: https://shophackersconference.com

7. Vision

What: VISION Hi-Tech Training & Expo, provides the opportunity for you to expand your knowledge and gain new skills, all while networking with leading automotive service industry professionals. Choose from more than 100 cutting-edge management, technical, and educator training courses. VISION also features a 60,000 square-foot exhibit hall showcasing the latest tools, equipment, and technology.

When: March 5-8th, 2026

Where: Overland Park Convention Center - Overland Park, KS

Cost: Early bird pricing starting at $435

Website: https://visionkc.com/

8. ATI

What: Learn how top-performing shop owners are navigating today’s economy and running more successful, profitable businesses. Our world-class speakers and informative sessions will equip you with the knowledge and tools you need to thrive.

SuperConference is not just about learning; it’s about community. Engage in interactive, team-building activities with the most supportive community of shop owners in the industry. Build relationships that will last a lifetime and grow your network with high-performing peers and professionals.

When: March 18-21, 2026

Where: Hyatt Regency Grand Cypress - Orlando, FL

Cost: Not disclosed for 2026 yet - check website.

Website: https://www.autotraining.net/superconference/

Why you should attend an automotive trade show

Now that we’ve explored some of the top 2026 events, let’s zoom out and consider the benefits of attending automotive conferences.

Networking opportunities

Imagine walking into a room filled with hundreds, even thousands, of people who share your passion, understand your challenges, and are dedicated to the same industry. That's the power of networking at automotive conferences. These aren't just casual conversations; they are opportunities for mentorship, partnerships, collaboration, and mutual growth.

Industry trends and insights

The automotive industry moves at lightning speed. What was cutting-edge last year might be standard this year, and obsolete next. Attending conferences gives you visibility into the future of auto repair. You’ll gain firsthand knowledge of the emerging trends and critical insights that will shape the industry for years to come.

Final thoughts

Finding the right automotive conference for you can be challenging but we hope this guide was helpful. Whether you are just starting your business or have spent your whole life fixing cars, there is an event for you.

More shop resources:

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