The truth is that estimates tie into professionalism. When the first oral surgeon gave you an estimate for your wisdom tooth removal surgery, they helped you:
Manage your expectations: You knew what kind of procedure to expect, and how much you could expect to pay for it.
See that the office cared about your wellbeing: The oral surgeon and their staff wanted you to make the best choice possible and gave you a resource to accomplish that.
Have a reference point for the future if any issues come up: For example, if you got charged a couple of hundred dollars more after your procedure, you’d have documentation to show that the extra cost wasn’t part of the plan.
Wisdom tooth removal surgery isn’t cheap. Neither is auto repair work.
Just like a professional oral surgeon’s office explains to patients what their options are and how much they should expect to pay for procedures, a professional auto repair shop shows drivers what their repair work options are and how much they should expect to pay for repairs.
That professionalism is what helps you win over and retain more customers. If your customers are deciding between different auto repair shops, they’ll likely stick with the business that shows the most professionalism.
What Makes Inspections and Estimates High-Quality?
What do we mean by “high-quality”? In our experience, the building blocks of high-quality records are inspections and estimates that
Offer clarity (are easy to understand)
Offer accuracy
Are professional
Offer room for customer choice and feedback
Open the pathway to effective communication
But before we explore these characteristics further, let’s look at the different types of inspections and estimates.
Comparing Different Inspection Approaches
There are three main ways to put together inspections and estimates at auto repair shops:
Via pen and paper
Digitally, but without software
With auto repair estimating software
We know there are different variations of all three of these methods. For example, with pen and paper, you may use pre-printed inspection forms and have technicians check boxes and scribble notes as they work.
As for digital, you can use emails or spreadsheets. For the purposes of this piece, we’ll be sticking to the email method in examples.
And of course, there are different options for auto repair estimating software on the market.
Auto repair estimating software is the best method if you want to leverage the benefits of high-quality inspections and estimates. But not all auto repair estimating software solutions are built the same.
Auto Repair Estimating Software Features to Look For
There are several features that make auto repair estimating software truly high-quality:
The most important feature? Digital vehicle inspections. At a basic level, digital vehicle inspections enable technicians to quickly punch in inspection details into software via their tablets or smartphones. And by going with auto repair estimating software like Tekmetric that has a well-built digital vehicle inspections feature, technicians will be able to:
Clearly list out specific findings, minimizing the chance of misunderstandings about the type of repairs needed
Attach photos and videos to inspections to better show customers what the issues with their vehicles are
Categorize repairs by severity; Tekmetric has a color-coded system technicians can use to show customers which repairs need work done ASAP, which repairs can wait for a bit, and what’s A-OK with their vehicles
And thanks to Tekmetric, service advisors can email or text customers those inspections and estimates.
Customers can then approve or decline specific jobs from wherever they are, be it waiting at the coffee shop next door or lounging on their couch at home—there’s no need for them to hang around at your shop.
Of course, if they want to wait at your shop, they’re more than welcome to. But many customers will appreciate staying in the loop about their repairs if they do decide to do something else.
And because this all happens through auto repair estimating software, the service advisors will be able to see exactly which jobs customers authorized, minimizing the chances of miscommunication and customer frustration.
The Advantages of Auto Repair Estimating Software
1. Clarity
Auto repair estimating software significantly increases the clarity your customers have about repair work at your shop. With the right solution, customers will be able to read specific findings on an inspection, understand exactly what work they need done, and directly approve the repairs they want on the included estimate.
No more struggling to read the handwriting on a paper estimate, nor will they have to repeat themselves over the phone to make sure they’re understood correctly after reading the email a service advisor typed out.
Additionally, if the auto repair estimating software has search functionality for inspections and estimates, customers will be able to quickly get their questions answered because service advisors can look up details in seconds.
Auto Repair Estimating Software That Provides Clarity
Tekmetric gives customers the ultimate clarity on inspections and estimates.
Once a service advisor sends a customer their inspection and estimate, the customer can see each repair their vehicle needs. As a bonus, customers can also get a transparent look at the urgency of each specific repair, thanks to Tekmetric’s color-coded approach. All repair work, and the urgency of that work, is clearly spelled out.
And, by being able to attach photos and videos to the digital vehicle inspection, customers can see for themselves what’s going on.
When customers can see with their own eyes that their car’s engine is seriously rusted, they’re more likely to place their trust in your team. Anything you and your team can do to show customers that you’re acting in good faith will help customers trust you more.
You and your team can personalize the inspection process even more by taking the time to sit down with customers and review the results so you can help them budget repairs more efficiently, like what Aaron Smith and his employees over at S&S Auto Repair do.
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Take it from Smith at S&S Auto: “If a technician brings us a digital inspection and there is a lot of stuff in red, we can go through and break them down into the three categories of safety, maintenance, and repairs. In each category, we break it down further: this needs to be done today, this can wait until your next oil change, and this one we can work on in the next six months, but you need to budget for it.”
2. Accuracy
Auto repair estimating software is the most effective way your team can ensure that customers get accurate inspection and estimate details.
Because they can view the inspections technicians put together in one main system, service advisors can create estimates without having to open multiple tabs, decipher difficult-to-read handwriting, etc.
And in turn, customers will gain the benefit of inspections and estimates that are as accurate as possible.
Accuracy for Your Customers
Because Tekmetric runs on the cloud, technicians can punch in inspection details on a tablet or smartphone while they work, and color-code each inspection finding by severity.
From there, service advisors can view all the inspection details, put together the estimate portion, and send everything off to the customer.
The customer can then check off exactly which repairs they want, and decline the repairs they don’t want. No copying and pasting and deciphering tricky handwriting involved—for anyone!
3. Professionalism
Whether we like it or not, customers judge all businesses by their level of professionalism, and you might be surprised at how the little things add up.
Your shop’s inspections and estimates are one of the most effective ways you can show your customers how professional your shop is across the board—and a huge part of professionalism is standardization.
Pen and paper can easily look unprofessional, and out dated. Modern customers have modern expectations, and will happily rather have their inspection findings emailed to them.
That's where a shop management system comes in, standardized your intake process
Professionalism in a Flash
For example, default inspection templates make it easy for your team can put together inspections and estimates with the same general appearance over time, and customers will notice! Customers will also be able to directly approve the work they want done and decline the work they want to hold off on. No confusion.
Your customers will be impressed by your shop’s consistency, the look of the inspections and estimates, and they’ll also be relieved that they can easily access that documentation for future reference.
They won’t have to worry about hunting down a paper inspection or trying to remember exactly what they approved over a typed-out email estimate if they need to reference something later on.
4. Effective Communication
What goes hand-in-hand with increased customer agency? Pathways to effective communication. Part of giving your customers agency over the repair work they approve and decline, and the rest of the process, is making it easy for them to communicate with your team.
Auto Repair Estimating Software
The right auto repair estimating software opens up multiple reliable communication pathways for customers, especially given that many customers won’t be sitting around at your shop.
Instead of having to play telephone or email tag, for example, customers can message your shop, and every service advisor logged into the system will see it. From there, one of those service advisors can answer the question or give an update.
Customers won’t have to deal with disparate communication and can have peace of mind that your team will receive their messages and respond to them in a timely manner.
So let’s return to the example we used above, where the technician finds an additional issue that wasn’t included in the initial estimate.
With an auto repair estimating software solution that lets service advisors reach out via email and text, it’s more likely that the customer will see the message, even if they’re busy with errands or in a meeting, and they can promptly authorize the additional work or ask questions before there’s a major hold up.
Simplify Every Step
Service advisors don’t have to call or walk up to technicians to ask them about the severity of repairs, and technicians don’t have to call or walk up to service advisors to clarify whether or not a customer gave the go-ahead for specific jobs.
When your team members interrupt each other less, they’ll be able to better enter and maintain a state of flow, which will help them knock out tasks more efficiently.
They’ll also get along better with each other, and your customers will notice! When they see that everyone gets along, customers will trust your shop more. Think about your own experiences—when you go to the dentist, don’t you feel more at ease and trusting when you see that the dentist and dental assistants all get along? Your customers feel the same.
Learn how to Modernize Your Shop to Drive Success
As you’re researching different solutions by doing things like determining which features you need, reading software reviews, sifting through common myths, attending demos, and more, keep your eyes and ears open.
Make sure any solution you implement at your shop has all the features you need. Don’t assume that a particular solution will tick off all your desired boxes. Perhaps the solution you’re evaluating is missing a key feature that would defeat the purpose of you even rolling it out for your team.
Also, we can’t stress this enough—get your team involved in the decision-making process! They’ll be using the software daily, after all, and it’s important that you go with something they’ll feel comfortable using.
By modernizing and advancing beyond pen and paper and clunky emails (or other non-software-based digital methods), you’ll open the doors to increased transparency, greater customer agency, more sales, better recording keeping, and enhanced team collaboration—just to name several benefits.
You can still keep your notepad and pen around for times when you want to jot down a reminder, and email isn’t going anywhere anytime soon. But ultimately, you’ll feel more at ease when your business is turbocharged with a shop management system.
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Whether you're just getting started in the world of auto mechanics or you're a seasoned professional looking to sharpen your skills, having the right books in your toolkit can make a world of difference.
In this guide, we’ve rounded up the best 10 books for anyone looking to master automotive repair—five books for beginners and five for professionals. Whether you're diving into DIY oil changes, understanding electrical systems, or prepping for ASE certification, these books can help you become the car mechanic others rely on.
Top 5 Mechanic Books for Beginners
1. Auto Repair For Dummies by Deanna Sclar
Deanna Sclar, a trusted name in car books, breaks down automotive repair in a clear, engaging way. Topics include basics like changing oil, identifying car parts, and performing simple diagnostics. Updated editions also include guidance on hybrid and electric vehicles.
This book is great for high school students, DIY car owners, and anyone who wants to enhance their car repair knowledge. It teaches vehicle maintenance fundamentals and gives you the confidence to handle everyday car repair tasks.
This book is available in paperback and audiobook format on Amazon and Goodreads.
2. How Cars Work by Tom Newton
“How Cars Work” is an illustrated mechanics book designed to make complex automotive technology digestible. It covers everything from internal combustion engines to carburetors using simple diagrams and descriptions.
Ideal for visual learners and those completely new to auto mechanics. This is a great first book for beginners, high school students, and anyone wanting a strong visual foundation. This book is available at Amazon, Goodreads, and Walmart.
3. Service Repair Manuals
Service repair manuals offer detailed, step-by-step instructions specific to various makes and models. Whether you're working on a Chevy or a lawn mower, there's likely a repair manual for it.
These manuals walk you through every procedure—from basic maintenance to full rebuilds—making them excellent for DIY mechanics. The manuals are great for car owners who want to perform their own maintenance and repairs, especially oil changes and part replacements.
4. Auto Repair and maintenance for Beginners by Dave Stribling
This is a more recent release that blends practical guidance with a conversational tone. It’s designed for car owners who want to understand what’s under the hood without going back to school.
It breaks down diagnostics, basic electrical systems, and essential car repair projects with clarity and confidence. DIYers, automotive technology students, and anyone just entering the field will benefit from this resource. This book is available on Amazon and Target.
5. ASE Study Material
While not a traditional repair resource, these ASE guides cover specific topics you may be interested in. In addition, these resources can also help you study for your ASE exams/certification. These study guides cover everything from refrigerant to engine diagnostics.
These resources are great for beginners looking to become ASE certified or just want to deepen their technical knowledge of car repair. You can find these ASE resources on the ASE website.
Top 5 Mechanic Books for Professionals
1. Automotive Technology: A Systems Approach by Jack Erjavec & Rob Thompson
Used in technical schools and ASE training programs, this comprehensive study guide covers every vehicle system in detail. From brakes to diagnostics and internal combustion engines, it’s a powerhouse of professional knowledge.
Excellent for instructors, professional auto mechanics, and shop technicians. It’s also used as a curriculum base in many accredited auto mechanic programs. This book can be found on Amazon and Goodreads.
2. Engine Repair (A1) – ASE Test Prep Study Guide by Delmar Cengage
If you’re serious about becoming ASE certified, this study guide is one of the best tools to prep with. It’s focused on the A1 Engine Repair certification exam and is updated with the latest questions and procedures.
It contains practice questions, answer keys, and step-by-step breakdowns of engine troubleshooting and repairs. Mechanics pursuing ASE certification and current techs looking to refresh their credentials will benefit from this book.
3. Bosch Automotive Handbook
This is not your average repair manual. The Bosch Automotive Handbook is a dense, technical reference filled with precise definitions, formulas, and design principles behind modern vehicle systems, including electrical systems and diagnostics.
A must-have for those working on diagnostics or developing automotive systems. Not ideal for beginners, but invaluable for seasoned pros. This book is available on Amazon.
4. Advanced Automotive Fault Diagnosis by Tom Denton
Tom Denton is a trusted author in the world of automotive technology. This book focuses on advanced diagnostics using real-world case studies and troubleshooting processes.
It covers OBD systems, scan tools, sensor data interpretation, and diagnostics strategies used in modern repair shops. ASE certified professionals, diagnostic techs, and repair shop leads will appreciate this book. This book is available at Walmart and Amazon.
5. Motorcycle Basics Techbook by Matthew Coombs (Haynes)
Auto mechanics often expand into motorcycles. This Haynes book explores motorcycle maintenance and repair with the same detail they bring to their car repair manuals.
Great for mechanics who want to branch into motorcycle repair or work at specialized repair shops. This book is available on Amazon and Thriftbooks.
Other Mechanic Resources
While books are still relevant, many mechanics have transitioned to other resources like YouTube videos and podcasts. Here are some of our favorites.
YouTube
YouTube is a gold mine for car repair veterans and DIYers alike. Some of our favorite channels include:
Enright Auto - for new tools and repair techniques
Reddit can be another powerful resource for new techniques plus an online community to answer questions you may have. Some of the best subreddits include:
Investing in a good book isn’t just about reading—it’s about building your skills, your confidence, and your future in the automotive industry. Whether you’re just learning how cars work or studying classical mechanics principles, there’s a resource here that can guide you. The best mechanics know that their education never stops.
In the ever-evolving automotive industry, staying ahead of the curve means constantly learning and growing. For automotive service technicians, certifications aren’t just credentials—they’re powerful tools that open doors to better job opportunities, increased pay, and credibility with customers and employers alike.
Whether you're just starting out or already working in auto repair, understanding the most common types of mechanic certification can help you create a successful, long-lasting career. This guide will break down the most recognized certifications, how to attain them, and why they matter for every auto mechanic who wants to stand out.
Types of mechanic certifications
Mechanic certifications come in many forms, each tailored to different specializations and career goals. The most common types include:
1. ASE Certifications
Issued by the National Institute for Automotive Service Excellence (ASE), these certifications are the gold standard for automotive mechanics. They cover a wide range of specialties, from engine repair to electronic systems and air conditioning.
ASE certification is considered the most prestigious and widely accepted credential in the automotive world.
More about ASE
Founded in 1972, the National Institute for Automotive Service Excellence sets the benchmark for automotive service technicians. ASE offers over 50 different certification tests in categories like:
Engine Repair
Brake Systems
Air Conditioning and Heating
Suspension and Steering
Electrical/Electronic Systems
Engine Performance
Manual and Automatic Transmission/Transaxle
Light Truck and Diesel Engines
Master technicians
There’s also a separate path for master technician status, which is achieved by passing all certifications in the required testing areas for that series. For example, technicians certified in tests A1 through A8 are Master automobile technicians.
Master technician status is not for life. You must keep each one of those certifications current to maintain master technician status. If you lose master technician status due to the lapse of one or more required certifications, it can be reinstated by taking and passing the recertification tests.
How long does it take to become ASE certified?
To become ASE certified, expect to spend anywhere from 1–3 years, depending on your work experience and whether you’re currently enrolled in training programs. Each certification test typically takes 1 to 2 hours to complete and can be scheduled at a local test center.
Being ASE certified shows you’ve mastered the skills needed for the job. It’s a badge of excellence recognized by employers, repair shops, and even customers looking for reliable service.
2. Student certifications
Geared toward high school and post-secondary students in automotive technology programs, these ASE certifications offer a head start in proving foundational knowledge.
What are student certifications?
Student certifications validate entry-level knowledge in core areas of vehicle repair and maintenance. These don’t require work experience and serve as a stepping stone to full ASE status.
Programs approved by the ASE Education Foundation often include student certification exams as part of their curriculum. These are excellent options for students at auto mechanic schools or in a community college training program.
Student certifications are valid for two years and help you build confidence before entering the workforce as an entry-level technician.
3. Manufacturer certifications
These certifications are specific to vehicle manufacturers and offered by companies like Ford, Toyota, GM, and others. Often, auto technicians working in dealerships will pursue these to show mastery of brand-specific systems.
For repair technicians who want to specialize in a particular brand, manufacturer certifications are essential.
Manufacturer training programs
Toyota T-TEN
Ford ASSET
GM ASEP
Honda PACT
BMW STEP
These accredited programs often partner with dealerships to offer real-world, hands-on experience while you earn your credential. These programs can take anywhere from 12 to 24 months and typically require completion of automotive technology coursework alongside on-the-job work experience at a brand-affiliated repair center.
Why they matter
Manufacturer-certified auto technicians often have a faster path to high-paying roles within dealership networks and brand-specific repair shops. These certifications also prepare you to service increasingly complex vehicle systems, especially as brands continue to innovate with hybrid and electric vehicles.
4. Specialty certifications
You’ll also find credentials related to diesel engines, heavy truck systems, collision repair, and even hybrid/electric vehicles.
Each of these certification types plays a unique role in an automotive technician’s career path, and in many cases, earning more than one will make you significantly more marketable in repair shops and beyond.
Depending on your interests, you may also want to pursue:
A/C Refrigerant Certification - Necessary if you want to be able to to buy refrigerant and work on air conditioning service.
Diesel Mechanics Certification – Focused on diesel engines used in commercial fleets and heavy truck applications.
Collision Repair Certification – Great for auto mechanics looking to work in body shops.
Hybrid/Electric Vehicle Certification – A growing field with high demand.
Each of these certifications typically requires completion of a specialized training course and a passing score on certification exams. These programs may be part of a broader certificate program or offered as a standalone credential.
Tek-Tip: Another way to get ahead as a young technician is to be experienced with auto repair shop software so your employer doesn't have to teach you how to use their system.
Benefits of mechanic certifications
Getting certified is one of the most direct ways to turn your hands-on experience into a long-term career asset. Mechanic certifications do more than look good on a resume—they deliver real-world advantages. Here are some of the benefits of completing automotive certifications:
Increased Pay: Certified mechanics typically earn higher wages. According to the Bureau of Labor Statistics (BLS), certified automotive mechanics can earn higher hourly rates, especially in competitive markets.
Job Security: The more certifications you have, the more valuable you are to auto repair businesses.
Professional Credibility: Certification demonstrates a commitment to quality and standards, building trust with customers and employers.
Career Advancement: Certified automotive service technicians are more likely to advance to roles such as shop foreman, master technician, or service manager.
Mobility: Certifications make it easier to move between different types of employers—whether that’s independent repair shops, starting a mobile mechanic business, dealerships, or specialty service centers.
What does the certification process look like?
Most mechanic certifications follow a similar pathway but always refer to the specific instructions for your program.
Step 1: Enroll
Start by enrolling in an automotive technology program. These are offered by community colleges, trade schools, and accredited auto mechanic schools. Many programs are supported by the ASE Education Foundation, ensuring alignment with real-world industry standards.
Look for certificate programs or associate degrees that offer hands-on training. Financial aid is often available for eligible students.
Step 2: Gain work experience
Work experience is critical for most certifications. For ASE certification, for example, you need at least two years of on-the-job experience—or one year plus a diploma from an accredited program. You’ll need to show that you’ve worked on everything from brake systems and axles to manual drive train repairs and electrical systems.
Step 3: Pass certification tests
Most mechanic certifications require passing written or computer-based certification exams. These are typically held at a certified test center. The exams cover a variety of topics depending on the specialty, including engine performance, electronic systems, and automatic transmission repair.
Tek-Tip: Some auto shops/employers will pay your test fees for you.
Step 4: Maintain certification
Many certifications require recertification every five years. Staying current ensures you’re up to date with the latest automotive repair techniques, tools, and systems.
Final thoughts
Becoming a certified mechanic takes dedication, but the payoff is worth it. From better job prospects to increased credibility, mechanic certifications help you build a successful, respected career in automotive repair.
Invest in your future. Get trained, get certified, and become a leader in the ever-growing world of automotive repair.
Thought Leadership
Automotive Mechanic Certifications: The Complete Guide
Mechanic interviews are challenging for both the employer and candidate because the right candidate has to be a fit in personality and technical ability. Plus, the numerous certification types, manufacturer nuances, and shop needs make it even more challenging.
This guide can be used to help repair shops/dealerships ask the right questions and also help technicians be prepared for questions they will likely encounter. Below you will find the most common car mechanic interview questions broken down by mechanic and service advisor level plus tips to ace your next interview.
Top mechanic job interview questions
While every auto repair shop differs in how they run their job interview process, these are some of the most common questions you can expect. Ranging from technical questions to customer service, be prepared to answer these common questions before your next interview.
General interview questions for car mechanics
These common questions cover basic automotive repair experience and relevant work history.
Tell me about yourself and your experience as an automotive technician.
Why do you want to work for our company/shop?
How do you stay up to date with new automotive technologies and repair techniques?
What certifications do you currently hold (ASE, manufacturer-specific, etc.)?
Are you comfortable working weekends, evenings, or overtime if needed?
Technical interview questions for mechanics
These technical interview questions cover more specific hand-on experience and tools/equipment.
Which repairs are you best at?
How much would you estimate your tool inventory to be worth?
What steps do you take when diagnosing a check engine light?
What tools and diagnostic equipment are you most familiar with?
Have you worked with hybrid or electric vehicles?
Do you believe in factory recommended vehicle maintenance intervals?
How comfortable are you with OEM scan/diagnostic tools?
Experience & situational questions for mechanics
These questions help employers understand how you would handle various shop situations and also helps them understand your communication skills.
Can you describe a time when you had to work under a tight deadline?
How do you deal with angry customers?
How do you prioritize tasks when you have multiple vehicles to work on?
What would you do if you made a mistake on a repair? How do you handle accountability?
What do you do if you encounter a vehicle with an issue you've never seen before?
Additional questions to expect
Are you comfortable serving those in need once a month?
Are you comfortable doing a DVI on the majority of vehicles you touch?
How do you handle a high-pressure environment when the shop is busy?
How do you handle a situation where you're unsure about how to fix a problem?
Tell me about a time you went above and beyond for a customer?
Top interview questions for service advisors
While the interview questions for service advisors will be similar to mechanics, there will be small differences. Typically, service advisors will be more customer facing and shops will tailor their questions to focus more on customer service and communication style.
General interview questions for service advisors
Are you comfortable selling repair services?
Are you comfortable working on a commission based salary structure?
Who do you believe has the best after market products?
How do you deal with a customer saying that you are more expensive than their last shop?
How do you win back angry customers?
How do you handle over the phone quotes?
Technical interview questions for service advisors
What are your greatest strengths as a service advisor?
Who do you trust for moving electrical parts?
How do you handle working in a fast-paced environment?
Are you comfortable meeting sales goals and upselling services?
How do you stay up to date with new automotive technology and service trends?
How do you handle stress during busy hours?
Experience & situational questions for service advisors
How do you explain complex vehicle repairs to a customer who doesn’t understand cars?
What steps do you take to build trust with customers?
Have you ever had to deal with a miscommunication between a technician and a customer? How did you resolve it?
Can you describe a time when you turned a dissatisfied customer into a repeat customer?
How do you handle multiple customers needing assistance at the same time?
Additional questions to expect
How do you explain the importance of routine maintenance to a customer?
What experience do you have with automotive service software or point-of-sale systems?
How do you prioritize repair orders and schedule work efficiently?
How do you explain repair estimates to customers?
How would you respond to 1-star reviews?
Job interview tips for mechanics
Research: Not all shops are created equal so make sure to research before applying to make sure they are a good fit. You can also look at online reviews to see what their customers are saying.
Preparation: Use the commonly used questions above to help you prepare for the interview. Practice how you would answer each question and ways you can present yourself well.
Attire: You have 7 seconds to make your first impression and attire is a big part of that. Dress to showcase your professionalism and experience.
Highlight your experience/certifications: Showcasing your certifications and experience can go a long way to in making sure you land the job.
Ask thoughtful questions: Some interviewers will allow you to ask questions during the conversation. Make sure you have a few questions to ask that help you learn more about the shop.
Follow up: if you haven’t heard back from the shop and you are still interested, give them a call and remind them of your interest in the position.
Final thoughts
Interviews are challenging in any industry but mechanic interviews can be even more challenging with the shortage of talent available. This guide will help you either prepare for your next interview or provide you with common questions to ask your next hire. Lastly, always hire for culture fit and talent second. Culture problems are a lot harder to correct than technical car knowledge.
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