We are excited to release Tekmetric Multi-Shop Plan, the industry’s first multi-shop offering that gives auto repair shops the capability to access real-time data reports – from all locations – in one, central reporting suite.
Tekmetric Multi-Shop plan provides the tools shop owners need to monitor shop performance and manage processes across all locations. Through Multi-Shop, shop owners can track more than 16 reports with countless metrics in one central location.
It also enables easy, real-time analysis at all levels, including the entire organization, small groups and individual locations.
The new plan also offers a custom side-by-side analysis report, so shop owners can drive key business decisions and replicate the processes from high-performing shops throughout their organization.
Tekmetric Multi-Shop’s features include:
Custom Shop Comparison Reporting. Allows users to create custom reports that track more than 50 metrics and compare performance across shops and time periods in one view.
Organization-Level Reports. Offers shop owners the ability to view aggregate data for all shops combined or filter to view data for any combination of shops.
Centralized Data Management. Enables users to create, edit and delete data in one central location and publish changes to shops in real-time.
Employee Tracking. Provides a centralized dashboard of all employees within the organization, including the employee’s role and which shops they serve.
Sneak Peak! Shared Customer History, which enables shop owners to view customer data and history across shop locations, will be available Summer 2023. Centralized Inventory will be complete by the end of 2023, allowing shops to share inventory information across all locations. Both features stem from our continuous efforts to improve our software based on changing industry trends and shop owner needs.
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The Tekmetric Mobile App now does more than fast digital vehicle inspections.
The newest update introduces Mobile Check-In, giving you or your service advisors the ability to greet customers in the parking lot, scan a VIN or license plate, and instantly start or pull up a repair order, all from a phone. It’s a faster, easier way to begin every job and keep things moving.
Speed Starts at the Curb
Check-in is one of the most visible — and often most frustrating — parts of a shop’s day. Whether it’s a walk-in with a flat tire or a scheduled customer with missing info, time is lost bouncing between the lot and the desk, retyping data, and waiting to begin.
Mobile Check-In simplifies all of that. Now, you can confirm arrivals, start new ROs, and begin helping customers the second they pull into the lot — without delays or extra steps.
A Mobile App That Does More Than You Might Think
The Tekmetric Mobile App isn’t just a tool for inspections — and it’s not just for technicians.
Technicians can use the app to:
Find their assigned repair orders
Complete DVIs with photos, videos, and markups
Track time and stay on top of work in progress
Service advisors can use it to:
Greet customers in the parking lot
Scan VINs or plates
Start repair orders right from their phone
All without logging into a desktop.
A Real Mobile App — Not Just a Website Shrunk Down
Tekmetric Mobile is a fully native app, designed from the ground up for iOS and Android. It’s fast, reliable, and optimized for real-world use in the shop — whether you’re in the bay or out in the lot.
While it doesn’t include every desktop feature, it makes the most important ones faster and easier when you’re on the go — like:
Starting repair orders
Performing inspections
Reducing back-and-forth between workstations and customers
And this is just the beginning. Future updates will continue to bring more mobile workflows into the palm of your hand.
At Tekmetric, we understand that data security is more than just a priority—it's a responsibility. That’s why we are excited to announce that Tekmetric is now ISO/IEC 27001 certified! Combined with our SOC 2 Type II certification, this achievement underscores our commitment to keeping customer and partner data safe and maintaining systems that operate at the highest standards.
What is ISO/IEC 27001?
ISO/IEC 27001 is the internationally recognized standard for Information Security Management Systems (ISMS). It represents a comprehensive framework for managing and protecting an organization’s information assets, ensuring confidentiality, integrity, and availability of data.
To obtain this certification, Tekmetric went through rigorous audits and a thorough examination of security protocols, risk management practices, and data protection measures.
As we continue to innovate shop management solutions to best support our customers, achieving this certification reinforces that our platform and internal workflows protect the highly sensitive data customers and partners trust us with.
What This Means for Tekmetric Customers
For Tekmetric customers, achieving ISO/IEC 27001 certification means you can trust that we adhere to the highest standards for information security.
Enhanced Data Security & Trust: Our certification guarantees that Tekmetric has stringent security measures in place to safeguard sensitive data, including customer information, financial records, and business data.
Reduced Risk of Data Breaches & Security Incidents: By adopting a proactive approach to risk management, Tekmetric minimizes the likelihood of security breaches and disruptions
Compliance & Regulatory Alignment: Our ISO/IEC 27001 certification helps customers demonstrate compliance with data protection regulations, such as GDPR and CCPA.
This certification reinforces our commitment to safeguarding your data, providing you with peace of mind and confidence in our Shop Management platform. To learn more about all our certifications and our commitment to security, visit our Trust Center.
In partnership with Advance Professional, Tekmetric now seamlessly integrates with MotoVisuals. This powerful collaboration aims to elevate the customer experience, streamline shop processes and empower automotive businesses like never before.
MotoVisuals offers a wide array of simple-to-follow animated videos, simplifying customer education. Shops report their close rate increase from industry average of 55% to over 90% when MotoVisuals is integrated into their workflow.
Central to this integration is a dedication to saving Service Advisors’ time, improving customer communication, and ultimately boosting your shop’s profitability. Here's how leveraging MotoVisuals within Tekmetric’s Digital Vehicle Inspections (DVIs) is poised to transform your shop:
Product Updates
Customer Experience
Visualizing Excellence: Transforming Customer Experience with the Tekmetric MotoVisuals Integration
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