Tekmetric’s November 2024 Product Rundown

Clare Corriveau

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December 6, 2024

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Read time: 3 min

Highlights from November include the refresh of Tekmetric Payments, launch of our Booking Tool in beta mode, and your #1 ask for the mobile app: a time clock! 

Learn more about what we’ve been up to below.  

Streamline Payments for Your Shop with Tekmetric Payments  

We’re excited to introduce our refreshed payments solution, Tekmetric Payments (formerly known as Tekmerchant). 

This refresh comes with some exciting new features including: 

  • A dedicated “payments” section of the platform 
  • View into payments over time and their details (method, timeline, etc.)
  • More detailed information around payouts (transactions included, payout schedule etc.) 
  • A dispute management & resolution workflow right in the platform 
  • Sunbit is now available as an additional buy now, pay later option  

These enhancements are included on top of existing Payments features, at no additional cost for current Tekmetric Payments customers. This is just the beginning - expect more features and financial partners to be added in the coming months. 

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Who’s this for?: Tekmetric Payments Customers. Interested in adding this to your subscription? Contact us. 

Learn More Here 

See the Evolution of our Mobile App - Time Clock & Enhanced Camera Experience 

Your techs asked, and we delivered! The Tekmetric Mobile App now includes time clock functionality you've been waiting for, letting techs clock in, out, and take a break – all from their mobile device. We've also enhanced the camera experience with tap-to-focus capabilities and added a convenient "trash can" feature to image markup functionality for easy editing. No more switching between desktop and mobile for inspections – just perform seamless, efficient DVIs right from your phone. 

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Who’s this for?: All customers using version 1.7.0

Check what version you’re on the bottom of the left sidebar - Easily update your app via your app store 

Learn More Here

Join Our Booking Tool Beta Group

Ever wish that you could manage your scheduling process right from your Tekmetric account? Your wish is our command. Configure your appointment settings and embed directly onto your website in minutes. No more splitting windows or managing between two different systems. 

Connect to PartsTech Seamlessly 

We’ve eliminated the complexity of the traditional multi-step integration processes when connecting Tekmetric with PartsTech. Say goodbye to hunting down API keys or navigating complex vendor setups – now you can connect to PartsTech's extensive parts network directly within Tekmetric Integrations with just a few clicks. This enhancement was built to help make your parts setup experience effortless, allowing you to order them quickly on the estimate. This allows you to focus on what truly matters: getting vehicles back on the road faster.

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Who’s this for?: All customers - Primarily those without PartsTech enabled

Learn More Here

Gain Control of Your Pricing Strategy For Oil Changes 

When you build a Smart Canned Job for oil changes, we put you in complete control of your pricing strategy. Now you can present service specials with clean, professional pricing that builds trust with your customers – perfect for advertising those competitive oil change specials while managing surplus charges effortlessly.

Who’s this for?: All Customers  

Video for enhanced presentation

Hide discount for package oil change

Get Professional-grade Accountability With PO# on Estimates 

We know for some shops, fleet work is imperative to helping grow your business. Now you can add the PO# directly on repair orders, having it display automatically across estimates, invoices, and A/R statements for your fleet customers. This enhancement brings professional-grade accountability to your workflow, making it effortless to track approvals and maintain precise documentation. Just input the PO number once in the RO sidebar, and Tekmetric handles the rest – ensuring every fleet repair has a clear, traceable approval record.

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Who’s this for?: All customers 

Learn More Here  

Simplify Inventory Management at the Shop Level 

Take control of your inventory management with our new shop-level inventory feed located on the shop dashboard which puts vital inventory edits at your fingertips. This view helps how you monitor inventory changes across your shop, making it easier than ever to spot trends, prevent shrinkage, and ensure you have the parts you need when you need them. 

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Who’s this for?: All customers. 

Learn More Here

👉 Ready to grow your automotive business? [Book a personalized Tekmetric Demo Here]

FAQ

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Because let’s face it, regardless of the job, your customers are relying on your team to provide the same quality experience they're used to in so many other industries. And if you own multiple shops, then your customers are expecting you to provide the same quality of service at each location.

Canned jobs make it easy for your shop to not only save time when building estimates and serving customers but also make it easy to provide a consistent and smooth customer experience -- in the end making your shop even more money by boosting your shop's average repair order.

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Tekmetric Multi-Shop plan provides the tools shop owners need to monitor shop performance and manage processes across all locations. Through Multi-Shop, shop owners can track more than 16 reports with countless metrics in one central location.

It also enables easy, real-time analysis at all levels, including the entire organization, small groups and individual locations.

The new plan also offers a custom side-by-side analysis report, so shop owners can drive key business decisions and replicate the processes from high-performing shops throughout their organization.

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